Sara De La Fuente Vidaña Email & Phone Number

Delft, South Holland, Netherlands

• Writing release notes, help files, IPMs, and emails for our customers• Reviewing and improving current documentation• Analysing case deflection with Power BI to identify gaps in our documentation• Collaboration with product managers and training designers

Amsterdam, North Holland, Netherlands

• Managed customer's accounts in Salesforce• Managed orders and tracking deliveries• Handled complaints and returns• Supported the sales team with reports and other queries• Created quotations and inventory control with SAP

• Proofread and created utterances for a NLP platform• Created grammar databases

Amsterdam, North Holland, Netherlands

• Localized scripts from English to Spanish about entertainment, technology, science and inspiring stories from around the world• Responsible for publishing video content (110 videos a month) • Copywriting and video editing with Adobe Premiere ProAchievements:• Developed a style guide to establish the standards for the translations

Andorra

• Managed the internal and external communication of a group of 14 businesses• Wrote briefings for the creation of websites and advertising campaigns• Managed the company’s websites with WordPress• Responsible for the company’s events• Created the marketing strategy• Launched social media (LinkedIn, Facebook and Instagram)Achievements:• Implemented the rebrand of the company by approving new logos and marketing materials• Reduced the monthly expenses in… Show more • Managed the internal and external communication of a group of 14 businesses• Wrote briefings for the creation of websites and advertising campaigns• Managed the company’s websites with WordPress• Responsible for the company’s events• Created the marketing strategy• Launched social media (LinkedIn, Facebook and Instagram)Achievements:• Implemented the rebrand of the company by approving new logos and marketing materials• Reduced the monthly expenses in communication by reviewing the advertising activities, negotiating contracts with providers and improving the budget monitoring Show less

Barcelona Area, Spain

• Led guided tours at the cellar in English, Spanish and Catalan• Answered queries both in-person and on the phone• Managed booking requests, cash and billing

Brisbane, Australia

• Translated the Cover-More's website from English to Spanish

Tarragona Area, Spain

• Processed orders in the SAP system• Managed the manufacturing as well as the procurement of raw materials• Scheduled shipments and negotiated prices with transport providers• Prepared delivery notes and customs clearance documentation• Collaborated with IT consultants to help them to adapt SAP to the company's needsAchievements:• Implemented the monitoring of documentation shipments with spreadsheets to help the logistics department be more cost-effective

Bachelor'S Degree, Applied Linguistics

Writing, correction, translation and edition of texts, terminology management and cultural mediation. Subjects in the following fields.

Certificate Iv In Marketing, Marketing

International marketing, creation of marketing plans and advertising campaigns, creation and management of budgets and risk control.

Master'S Degree, Digital Communication And Media/Multimedia

Activities and Societies: EUSS Enginyeria Communication project management and digital marketing. Knowledge in SEM and SEO and competences.

Transport And International Logistics

Introduction to international trade and transport. Knowledge of the different modes of transport and documents, agents and processes.

Bachelor'S Degree, Translation And Linguistics

Translation subjects as German-Spanish and German-Catalan. English and linguistics subjects.