Shehan Dewundege Email & Phone Number

Melbourne, Vic, Au

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

As a member of the Bupa Dental leadership team, I am accountable for managing the P&L of Australia’s largest Dental Services Organisation. My role encompasses:- Portfolio Optimisation: Margin optimisation, Value leakage, Re-branding practices, Capital (capex) management, Divestments, Business casing- Network Growth & Expansion: Network catchment planning, Demand and supply forecasting, Greenfields, Capacity expansion and management- Product Strategy & Development: New product development (NPD), Revenue growth management, Product pricing, Retail strategy, Customer Experience (CX) uplift- Partnerships: Strategic brand and capability partnerships, Sponsorships- Contract Governance and Commercial Value: Forming and negotiating commercial agreements with clinicians (supply side), Reviewing and governing enforcement of contractual terms, Implementing contractual changes and transitions, Internal process improvement

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

I lead the team responsible for defining and activating our domestic Health Insurance (HI) Customer Strategy.This encompasses- defining the "Where to Play", including priority segments and markets,- designing strategies that uplift market share and customer NPS outcomes ("How to Win"),- guiding our strategic planning process to ensure we’re delivering initiatives that create tangible value,- shaping the strategic direction of the wider HI business as leaders of the Strategy Community of Practice,- serving as advisors to the HI leadership on upstream and downstream strategies, and- ensuring our business has the right portfolio of propositions aligned to what really matters to our customers.Key achievements:- Developed the overarching three-year strategy and vision for the Bupa HI business in concert with the MD and Executive Team - Led the development of various growth strategies, including unlocking pockets of growth across the nation by identifying how Bupa could differentiate its value proposition- Refreshed and embedded the retail Customer Strategy, providing direction on market opportunity and interlocking the various "How to Win" sub-strategies- Undertook a holistic portfolio review to pinpoint additive growth opportunities, develop a distinct "Where to Play", and guide product development and GTM principles- Drove strategic planning activities and processes in order to ensure that the business was equipped with the right initiatives to enable its aspirations- Embedded a holistic channel strategy that articulates the future state service experience of customers engaging with Bupa HI across our digital, contact centre, digital messaging and retail channels- Hosted and delivered various offsites to ensure alignment and awareness of strategic direction

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

I took interim leadership of a team of c.15 data scientists and analytics professionals. This function partners with the health insurance business to deliver insights and tools that drive change and, ultimately, better outcomes for our customers.

Coaching private clients on strategy development and stakeholder management in business contexts. Key clients include the group strategy leader and co-owner of a family-run multinational manufacturing business with revenues in the $xxxm range.

Auckland, ., Nz

As a direct report of the CFO, and a member of the Commercial Leadership Team, I was responsible for Strategy for Fonterra Australia.Fonterra is the biggest dairy exporter in the world. The Australian business generates in excess of $2bn in sales through commodities/ingredients sales and major Consumer (Retail Grocery) and Foodservice brands Western Star, Bega, Perfect Italiano, Mainland, and Anchor Food Professionals.Key focus areas:• Corporate Strategy – Global Executive / Board papers, Board Strategy Day input, AU and APAC business strategy reviews, Annual strategy refreshes, Industry intelligence workshops• Channel Strategy – COVID-19 Foodservice strategy reset, Business risk management• Strategic Thought Leadership – Renewable energy strategic opportunity, Foreign Exchange • M&A / Corporate Development – Scenario modelling for sites, post investment reviews, strategic acquisitions• Growth Strategy - Development of growth agendaMajor achievements:• Guided strategy for closing a key capability gap through acquisition, articulating strategic rationale and synthesising findings from cross-functional due diligence streams to gain approval from the Executive and Board• Synthesised and refreshed the Australian business strategy and rolled out a risk management framework through ideation workshops with each relevant division and leadership teams• Led a strategic growth review in order to develop the growth strategy that will underpin the business’ upcoming IPO, touching on elements ranging from organic growth to operational excellence and inorganic growth through acquisition

North Sydney, Nsw, Au

As a Senior Manager within nbn's Residential Sales & Marketing division, I led a shared services function responsible for Strategy, Planning and Insights.The function’s scope included: • Strategy & Planning - Strategic advice and business unit strategy, leading strategic planning processes (operating plans), Opex/Capex budgeting and investment business casing• Insights & Analytics - Take-up/migration analytics and strategic insights, operational modelling, end user/consumer/demographics/product segmentation, strategic thought leadership for EGM and C-Level• Performance Measurement, Management, & Reporting - Business unit management reporting, metric and target setting, business performance reviews (BPR)

Boston, Ma, Us

L.E.K. Consulting is a leading global management consulting firm with a focus on strategy, performance improvement, strategy activation and transaction services. With offices across Europe, the Americas and Asia-Pacific, L.E.K. leverages deep industry expertise and analytical rigour to advise on key strategic issues. I developed the following competencies in this role:• Financial, economic & supply / demand modelling• Benchmarking (Operating performance, costs, enterprise agreements)• Business case evaluation (Stress testing assumptions, scenario modelling)• Market research, testing & evaluation• Strategic initiatives development• Acquisition screening & M&A strategy• Performance improvement (Cost base analysis, operational efficiency uplift, process optimisation)• Commercial & vendor due diligence• Business portfolio optimisation• Consumer insights analysis• Survey development• Analytics (Excel, Tableau)• Macro development (Excel VBA)• Coaching and developing Associates / AnalystsAs a generalist strategy consultant, my experience spanned multiple sectors, including:• Retail• Aviation & airports• Private equity (Due Diligence)• Institutional investment• Forestry• Mining & mining technology• Healthcare & fitness• Food services• Transport• Member & subscription services• Construction / building materials• Public infrastructure• Agriculture• Energy (Regulated industries)• Automotive

Dublin 2, Ie

Alignment: Management Consulting - OperationsProject: NBN Co - Process DevelopmentIn this role, I worked as a Process Improvement Consultant embedded within the NBN Co Quality Improvement team. The team effectively works as an internal consultancy to various NBN Co units, providing process development support geared towards improving existing and new processes.

Victoria, 3800, Au

March 2012 - November 2012, March 2013 onwards (Break for Google Internship from November 2012 to February 2013)This was an analytical role in which I was responsible for actioning ad hoc and regular reporting requests using Excel, Access and SAP. As a member of the Workforce Information and Reporting team, I prepared these analytical reports for various stakeholders around the university. Additionally, I contributed to database development, producing documentation, and automating and streamlining existing processes. Tools used: Pivot tables, VBA scripting, charting, Access SQL queries and internal proprietary tools

Mountain View, Ca, Us

I completed a three month internship within the Small & Medium Business Marketing team at Google in the vibrant Sydney office. The team, alongside its Sales counterparts, evangelises Google's advertising products in the ever-growing SMB segment, using creative and innovative initiatives and campaigns.Product / Program focus: AdWords, AdWords Express, Google+ and the Engage for Agencies programProjects: ● Q1 2013 AdWords Offline Ad Campaign● High Potential Acquisitions – Direct Mail and Phone Campaign● Lead Acceleration

Gb

Victoria, 3800, Au

Working alongside marketing and web development staff, I was responsible for writing online and print promotional material for the Faculty of Engineering at Monash University. Content included website and brochure copy, news articles and profiles. In this role, I worked with both technical and non-technical content, tailoring the writing to a general audience.

Executive Mba

Bachelor Of Commerce / Bachelor Of Business Information Systems, Business Information Systems, Finance

Summer School, Mg230 Behaviour In Organisations

Victorian Certificate Of Education (Vce)