Shatyam Dey Email & Phone Number

• Work collaboratively and independently to map and document the “As Is” flows.
• Identify, document and propose “To Be” solutions
• Manage the delivery of the project, provide user training, and facilitate change management
• Identify key issues across a broad range of areas and effectively communicate recommendations to leadership
• Ability to translate business requirements into technical/project deliverables
• Review, analyze and challenge reports and commentaries and assist management in the coordination of requirements and deliverables received from key stakeholders

Bengaluru, Karnataka, India

• Providing support in Service Operations (Tickets, bug fixes etc.) and Service Delivery (projects and demands)
• Resolving issues related to various company specific business processes
• Integration experience with other components within SAP SD
• Experience is Cross Company Cross System STO Process which is configured via IDoc
• Experience is resolving issues related to customized process called as Technician Process
• Transfer/pushing materials to different ECC environments for projects using IDoc

Bengaluru, Karnataka, India

• Configured SAP MM module in all aspects of designing: configuring, documenting for implementations using ASAP methodology.
• Customization of the master records such as Material Master, Vendor Master, info record, source list and Quota arrangement.
• Setting up Material Master- Field Selection for Data Screens, Material Types, Number Ranges and Material Groups.
• Customization of different Purchasing documents such as PR, and PO’s.
• Configuration of procurement cycle – Purchase Requisitions and Purchase Orders
• Configuring the Release Strategy for Purchase requistion and Purchase Orders

Bengaluru, Karnataka, India

• Involved in the discussions with the client for better utilization of SAP components to meet their requirements.
• Close coordination with technical team for building up of new components to fill the gaps.
• Configured the enterprise structures and map the business process into SAP for all rollouts.
• Configured domestic and Import pricing procedure as per the client business requirement.
• Configured Inventory management, Invoice verification and assign the number ranges for all the document types.
• Configured automatic account determination.

Bengaluru, Karnataka, India

• Issuing Returns Material Authorization number to resellers
• Provide first line support and ensures Receiving, Picking & Dispatch are done according to Operational Guidelines.
• Responds to Queries from Pickers & Dispatch concerning Items Missing / Misplaced.
• Handle day to day return related Queries for Channel Partners and send out monthly notification to HP authorized resellers, of Product return eligibility status and last return dates.
• Process the exception RMA (Returns Material Authorization) request that are outside the normalprocess (i.e. obsolete, returns exceeding CAPs, not on contract…) when approved by the Product line Manager
• Fix the fallout orders with pricing issues and orders which do not complete the process of creation of delivery