Sean D. Hammerle Email and Phone Number
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Sean D. Hammerle serves as the President and co-owner of OnQ and QSolve, overseeing the global operations of over 700 employees across three continents. Recognized as the Best Contact Center Executive in the World for 2021 and 2022 by Contact Center World, Inc., and previously as the Best Contact Center Executive in the Americas, Sean brings over 25 years of experience in executive coaching, charitable governance, and public speaking to the business process outsourcing industry. His leadership fosters a unique international administration approach, enhancing client experiences, enforcing strict quality assurance, promoting proactive recruitment, and ensuring comprehensive training and superior continuing education.Featured on the cover of "The Silicon Review" as COO of the Month in March 2023, and "CXO Outlook Magazine" in July 2023 as one of "The Ten Most Inspiring Business Leaders of 2023," Sean's influence extends beyond business. He has served as a board member and chair for various non-profits and remains actively involved with international groups in the charitable, business, and political realms.Sean's commitment to philanthropy and leadership has earned him multiple accolades, including being named one of the 2010 Five Outstanding Young Texans, a group that includes notable figures such as President George H. W. Bush, Tennis Legend Martina Navratilova and Astronaut Gus Grissom.With a background in opera performance from Louisiana State University and experience in competitive triathlon racing and coaching, Sean's pursuits reflect his focus, attention to detail, and drive for success.OnQ, headquartered in Santiago de Veraguas, Panama, with offices in Nyeri, Kenya, and Hyderabad, India, is an award-winning international medical billing outsourcing company known for "Elevating Global Labor and Technology Solutions." Sean is committed to maintaining ONQ's passion for "Building a winning family through service & innovation."QSolve, a subsidiary of OnQ, leads in providing comprehensive support solutions across various industries. Tailoring its services to meet diverse business needs, QSolve collaborates closely with clients worldwide to deliver exceptional support in contact center operations and technology solutions.
Onq
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Onq PresidentOnq Sep 2024 - PresentSantiago De Veraguas, Panama, PaManage global operations for international contact center with more than 800 employees, including overseeing best-in-class client experience, highest-quality assurance, engaged recruitment, topnotch training, and superior continuing education. Focus on continual growth while maintaining alignment of the company's core values, passion, and niche. Maintain a family culture while governing the leadership team toward ONQ's 10-year strategic plan. Serve as the company's compliance officer and liaison to all local and national government agencies in Panama. Kenya and India. -
Onq India, Pvt. Ltd. - Managing Director And PresidentOnq Mar 2022 - PresentSantiago De Veraguas, Panama, Pa -
Onq Kenya, Ltd. - PresidentOnq Oct 2021 - PresentSantiago De Veraguas, Panama, Pa -
Onq Chief Operating OfficerOnq Oct 2020 - Sep 2024Santiago De Veraguas, Panama, Pa -
Vice President Of Operations And DevelopmentOnq Nov 2016 - Oct 2020Santiago De Veraguas, Panama, PaOversaw client operations for international contact center with 14 US-based clients and almost 300 employees. Directly supervise a 25-member management team as well as plan, coordinate and facilitate all leadership training. Supervise all recruitment and human resources activities. -
Director Of Training And ResourcesOnq Sep 2013 - Nov 2016Santiago De Veraguas, Panama, PaDesigned and implemented US healthcare training program including customer service techniques, revenue cycle management and HIPAA certifications. Administered recruitment and development for OnQ’s Panama operations and supervised all aspects of human resources and project management. -
PresidentQsolve Aug 2023 - Present -
Chief Operating OfficerQsolve Jan 2022 - Sep 2024Global Solutions for an Evolving World. Our innovative technology and award-winning call center network solve challenges in any industry. -
Public SpeakerSean Hammerle Public Speaker Jul 1993 - Present -
Leadership During The New Norm: ‘Piloting’ Through Crisis ManagementSean Hammerle Public Speaker Feb 2022 - Feb 2022In the past two years, COVID brought global challenges that no one could have imagined. Managing new obstacles has become the New Normal as we move into the third year of this pandemic. Successfully maneuvering through a crisis can be likened to a pilot flying a passenger plane. Crisis management starts with preparation as you "Hope for the best but prepare for the worst," like getting ready for takeoff, and ends with a "safe landing," like understanding how success indeed looks! This journey will run from healthcare protocols to various motivation techniques for introverts and extroverts and finally bring you to a safe landing with high standards and company growth. -
The I’S And The E’S Of Motivate. Conquering The Challenges Of Introverts And Extroverts!Sean Hammerle Public Speaker May 2021 - May 2021For many, working remotely is a new experience, and for many more, managing remotely is an unfamiliar challenge. For the lucky few who have “been there, done that,” doing it during a global pandemic is a first for everyone. Motivating remote employees requires thinking outside of the box and understanding your Is and E’s, Introverts and Extroverts. You will walk away with a broader understanding of these personalities' distinct needs and gain some new ideas for motivation and some twists on the old ones. -
“U.S. 2020 Presidential And General Elections”Sean Hammerle Public Speaker Oct 2020 - Oct 2020The first B&P (based in Barcelona) online event in Panama. Discussion about the upcoming Presidential election. -
"English Client Service Relationships"Sean Hammerle Public Speaker Nov 2014 - Nov 2014Building business relationships in a Global Network - University of Panama English Program. -
"Global Business For The New Century"Sean Hammerle Public Speaker Oct 2014 - Oct 2014Advancement of Leadership in English Global Businesses - MEDUCA English Conference. -
"Why Do Good, When You Can Do Greater?"Sean Hammerle Public Speaker Jun 2013 - Jun 2013Understanding how to the best version of yourself. -
"The Fundamentals Of Fundraising"Sean Hammerle Public Speaker Apr 2013 - Apr 2013 -
"The Fine Art Of Donor Stewardship...Creating The Gift That Keeps On Giving"Sean Hammerle Public Speaker Nov 2012 - Nov 2012 -
"The Ins And Outs Of Board Responsibility"Sean Hammerle Public Speaker Oct 2012 - Oct 2012 -
"The Fundamentals Of Fundraising"Sean Hammerle Public Speaker Jun 2012 - Jun 2012 -
"How Many Chef’S Does It Take To Run A Small Kitchen"Sean Hammerle Public Speaker Mar 2012 - Mar 2012 -
"How Big Is Your...Major Gift?"Sean Hammerle Public Speaker Nov 2010 - Nov 2010 -
"The Fundamentals Of Fundraising"Sean Hammerle Public Speaker May 2010 - May 2010 -
"What Is The Color Of Your Money"Sean Hammerle Public Speaker Oct 2009 - Oct 2009 -
"Balancing The Scales Of Fundraising"Sean Hammerle Public Speaker Sep 2009 - Sep 2009 -
"Small Non-Profits In A Big Non-Profit World"Sean Hammerle Public Speaker Sep 2007 - Sep 2007 -
President And FounderPlaid Consulting May 2001 - Aug 2013Philanthropic Leadership and Institutional Development Consulting, LLC is an international firm focused on professional leadership and institutional development. The firm offers leadership management, corporate coaching, non-governmental development and civic training for organizations of all missions; ranging from the arts to healthcare to education. We bring a unique perspective to the table with the experience of that of paid executive as well as volunteer and brings a well-rounded viewpoint to every task, no matter the scope of the project or size of the organization. -
Chief Development OfficerThe Rothko Chapel Oct 2008 - Oct 2011Houston, Texas, Us -
Director Of DevelopmentHouston Museum Of Natural Science May 2006 - Sep 2008Houston, Texas, Us -
Body Positive Wellness Center, Executive DirectorLegacy Community Health Jul 2000 - Jun 2001Houston, Tx, Us -
Director Of Development And MarketingThe Montrose Center Aug 1998 - Jul 2000Houston, Tx, Us
Sean D. Hammerle Skills
Sean D. Hammerle Education Details
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Louisiana State UniversityEmphasis In International Relations; Vocal/Opera Performance
Frequently Asked Questions about Sean D. Hammerle
What company does Sean D. Hammerle work for?
Sean D. Hammerle works for Onq
What is Sean D. Hammerle's role at the current company?
Sean D. Hammerle's current role is President at OnQ and QSolve | EOS Integrator | RCM & Healthcare Operations Specialist | Labor Solutions & Customer Service Visionary | Award-Winning Leader & Speaker | Building High-Performance Cultures.
What is Sean D. Hammerle's email address?
Sean D. Hammerle's email address is se****@****pel.org
What is Sean D. Hammerle's direct phone number?
Sean D. Hammerle's direct phone number is +171352*****
What schools did Sean D. Hammerle attend?
Sean D. Hammerle attended Louisiana State University.
What are some of Sean D. Hammerle's interests?
Sean D. Hammerle has interest in Health.
What skills is Sean D. Hammerle known for?
Sean D. Hammerle has skills like Fundraising, Nonprofits, Philanthropy, Board Development, Public Speaking, Volunteer Management, Leadership Development, Leadership, Strategic Planning, Annual Giving, Program Management, Non Profits.
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