Scott Dietzel Email & Phone Number
@newtekbusinessservices.com
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Who is Scott Dietzel? Overview
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Scott Dietzel is listed as RMM Operations Manager at Visory (formerly Adopt Technologies), based in Bremerton, Washington, United States. AeroLeads shows a work email signal at newtekbusinessservices.com and a matched LinkedIn profile for Scott Dietzel.
Scott Dietzel previously worked as Systems Engineer Administrator at Visory (Formerly Adopt Technologies) and Client Support Engineer at Visory (Formerly Adopt Technologies). Scott Dietzel holds Computer Science from Citrus College.
Email format at Visory (formerly Adopt Technologies)
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AeroLeads found 1 current-domain work email signal for Scott Dietzel. Compare company email patterns before reaching out.
About Scott Dietzel
I am a Systems Administrator with many years of professional experience in supporting proprietary hardware and software, Windows Server Administrator, and I specialize in SQL Server Administration, Email and Web Security.I am driven by a passion to make my customers happy. The more complex a problem is, the more interested I am in getting it solved. I am always looking for methods to improve efficiency, and that passion and initiative has motivated me in my career and earned me many accolades such as Employee of the Month.In the world of business technology, it is important to be flexible. In my career, I have expertly developed and supported many different solutions, and provided world-class customer service to a wide range of clients for over 20 years.In the world of business technology, it is important to be flexible. In my career, I have expertly supported over 30 proprietary software and hardware products, and provided world-class customer service to a wide range of clients for many years.
Listed skills include Troubleshooting, Technical Support, Customer Service, Windows, and 35 others.
Scott Dietzel's current company
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Scott Dietzel work experience
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Systems Engineer Administrator
Current- Subject Expert in Email Security and Web Application Firewall products such as Mimecast, Imperva, and Cloudflare.
- Deploy and maintain Microsoft SQL Server implementations in a Windows Server environment.
- Administrate multiple virtual environments on different platforms, including VMWare, ESXi, and Scale Computing.
- Maintain and troubleshoot hardware firewall and network configurations, including Watchguard, Sonicwall, Fortinet, and Meraki.
- Configure RMM and Endpoint Management solutions, including N-Central, Intune, ImmyBot, Connectwise Control, GoToMyPC, and others.
- Administrator for CRM Autotask PSA, Duo Security, Vonage VOIP, and other internal tools.
Client Support Engineer
- Training, workflow management, and technical escalation for the Client Support Team.
- SOP and Knowledge Base development, including technical writing.
- Datacenter Server Monitoring and Administration.
- Windows Server Administration.
- MSSQL Server Administration.
- DNS and Domain Name Management.
Client Support Team Lead
- Managed Services Provider focused on providing relentless Client-Focused services and solutions.
- Responsible for hiring/interviewing, training, scheduling, and managing the front-line helpdesk.
- Regular Client meetings to ensure service metrics and expectatios are being met.
- SOP development.
- Quality Assurance scoring and KPI measurement.
- Also served as a technical point of escalation for more complex or undocumented issues.
Senior Technical Support Lead
- Senior Lead Technical and Customer Support for a Web Hosting and Design company, including:
- Training, workflow management, and technical escalation for other Leads and Agents.
- SOP and Knowledge Base development.
- Citrix XenApp, XenDesktop, and ShareFile support.
- Datacenter Server Monitoring and Administration.
- Linux Server Administration.
Technical Solutions Specialist
- Performed Television, Internet, and VOIP Tech Support for CableONE. This included troubleshooting of:
- RF signal/noise issues for TV and Internet connectivity.
- Internet browser and connectivity issues.
- Spyware/virus detection.
- WiFi setup and signal/connectivity issues.
- VOIP phone setup and connectivity issues.
Technical Solutions Specialist
- Supported software and hardware products to meet the needs of the Restaurant Industry, including:
- Product support for "Flat-File"-based Point-Of-Sale Client/Server software and hardware.
- Touchscreen and receipt printer troubleshooting.
- Product support for Bump-Bar software and all associated hardware.
- Assisted clients with financial reporting analysis.
- Assisted in the development of rapid-deployment strategies for cloud-based point-of-sale software.
Support Center Supervisor
- Department supervisor for a product support team that provided software and hardware to meet the needs of the Hospitality Industry, and in this role I wore many hats:
- Managed a team of over 50 personnel as part of a team of 5 supervisors.
- Provided guidance to Tier 1, Tier 2, and Tier 3 Technicians to provide solutions to specific issues.
- Subject matter expert in all products supported.
- Liaison to other departments.
- Guided workflow of the department.
Technical Solutions Specialist
- Help Desk product support for multiple software and hardware products catered to the Hospitality Industry, including:
- Hardware and Software troubleshooting.
- Interfacing with PBX and other 3rd party hardware through software and hardware emulation.
- Printer troubleshooting (receipt and desktop).
- Remote Server and Workstation re-imaging.
- Quality Assurance (QA) testing.
Technical Support / Web Development
- Technical Support for web-based software and web-space administration to manage websites catered to the Real Estate Industry, including:
- Product Support for software to manage content of websites.
- Content Management and Search Engine Optimization (SEO) on behalf of clients.
- Web Domain Administration (A, CNAME, MX record administration).
- Custom Web Design using HTML, CSS, and JavaScript.
Assistant It/Network Administrator
- Assisted the developers in deployment of custom database software and hardware solutions to client locations:
- Deployment of 25-100 client computers to location, including setup and Imaging.
- Installation of ethernet wall jacks and wall-wiring.
- Database server installation and administration (Windows NT 4 and Server 2000 running MS/SQL 7.0 and 2000) using hot-swappable RAID enclosures.
Scott Dietzel education
Computer Science
Cinematography And Film/Video Production
Frequently asked questions about Scott Dietzel
Quick answers generated from the profile data available on this page.
What company does Scott Dietzel work for?
Scott Dietzel works for Visory (formerly Adopt Technologies).
What is Scott Dietzel's role at Visory (formerly Adopt Technologies)?
Scott Dietzel is listed as RMM Operations Manager at Visory (formerly Adopt Technologies).
What is Scott Dietzel's email address?
AeroLeads has found 1 work email signal at @newtekbusinessservices.com for Scott Dietzel at Visory (formerly Adopt Technologies).
Where is Scott Dietzel based?
Scott Dietzel is based in Bremerton, Washington, United States while working with Visory (formerly Adopt Technologies).
What companies has Scott Dietzel worked for?
Scott Dietzel has worked for Visory (Formerly Adopt Technologies), Newtek Technology Services, The Washington Post, Micros Systems Inc, and Multi-Systems Inc..
How can I contact Scott Dietzel?
You can use AeroLeads to view verified contact signals for Scott Dietzel at Visory (formerly Adopt Technologies), including work email, phone, and LinkedIn data when available.
What schools did Scott Dietzel attend?
Scott Dietzel holds Computer Science from Citrus College.
What skills is Scott Dietzel known for?
Scott Dietzel is listed with skills including Troubleshooting, Technical Support, Customer Service, Windows, Networking, Software Installation, Microsoft Sql Server, and Active Directory.
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