Staci Morrison Email & Phone Number

Carmel, Indiana, United States

United States

Fishers, Indiana

 Developing strong account relationship based on understanding customer needs and exceeding customer expectations. Educating current advertisers on services Angie's List offers to increase ROI and bring a consultative sales/solution sales approach to helping each and every customer in your portfolio utilize Angie’s List to help achieve their various business goals. Handling various aspects of accounts, including pricing, billing, appropriate licensing, and any and all other customer service needs. Contacting each account in your book of business on a regular schedule Maintaining and expanding relationships with existing clients. Renewal of expiring advertising agreements and origination of additional advertising agreements Achieving sales targets. Identifying sales opportunities within your book of business outside and during the renewal period Introducing Service Providers to other Angie’s List programs such as e-commerce

Worked all non-bankrupt Ultra High/High 61+ delinquent accounts; Handled accounts in loss mitigation and foreclosure workstation; Worked outbound repay plan and foreclosure campaigns; Took Promise-to-Pays; Asked difficult, probing questions regarding the delinquency; Conducted interview and obtains customer’s financial information; Set up Repayment Plans up to 12-months; Explained loss mitigation options in detail as well as a sound understanding of loss mitigation package status; Read payment histories and handles payment disputes; Explained home retention options in detail; Provides package status and demonstrates advanced knowledge of default/foreclosure timelines; Ensured compliance with all investor/insurer, federal and state regulations, company policies, procedures, and guidelines; Resolved escalated calls as requested; Assisted in training lesser experienced Loan Counselors

Interviewing with prospective Owners bringing new business to the company; Prepared and executed contracts for Owners to manage properties; Interviewed and showed properties for prospective tenants; Prepared Leases; Oversee the moving in and moving out of tenants; Collected rents; Advising owners of any problems; i.e. evictions, bids for larger repairs, correspondence, etc.; Assigning any maintenance work that needs done as well as maintenance emergencies; Filed evictions with Courts and attended Court dates as well as Evictions; Monthly Billing for Owners

Collector, making calls, collecting monies, skip tracing