Stephen Donald Email & Phone Number

Airdrie, Scotland, United Kingdom

• Provide Project Management support within the portfolio managing streams or projects within the wider client programme• Engagement with Change and Project originators to determine requirements both technical and resource and work to gain commitment of functional areas to ensure successful delivery. • Understand portfolio status and prioritizing the correct projects and change from a backlog based on resource capacity• Ensure cohesive and timely organizational responses to Stakeholders and clients in a pro-active manner whilst identifying bottlenecks and looking for improvement

Glasgow, Scotland

Project Management Contractor - Project Delivery, Change Management, Project Governance.

Edinburgh, United Kingdom

• Most recently delivered a successful project working closely with third parties in an Agile manner to deliver the remediation of legacy iSeries Infrastructure, replacing Power6 with Power9. Project had a hard deadline and was asked to deliver under the funding target, delivery was achieved on time and as per the budget restrictions. • Successful delivery File Transfer project to deliver a new mechanism of Foreign Exchange rate sharing across the newly established ring fenced bank. • Lead the decommissioning thread of a programme of reduction of global footprint, our my role was to oversee Infrastructure decommissioning in line with banks mandate to refine and enhance operations worldwide, providing £20m worth of savings per annum. Removing Hardware in line with bank standards and platform strategies.• Oversight and Implementation of an organisation wide Archiving solution which will be used as part of a wider programme to streamline operations outwith the UK.

Glasgow, Scotland

Part of delivery team for workstreams on Cards, Anti Money Laundering, Desktop Upgrades and Parent company separation programmes. Supporting Plan productions, project initiation and execution. Manage a portfolio of technology projects within the financial service unit, ensure delivery in accordance with project methodologies and compliance with governance processes at all stages of the project lifecycle. Maintain a program of projects that effectively enhance employee capabilities through hardware and software solutions across the entire organisation. Facilitate project workshops, provide regular status updates to Management Committees and artifact production in line with organizational governance policies. Develop detailed understanding of projects, portfolio requirements and priorities to support effective delivery assurance of projects.

North Lanarkshire, Uk

Delivered successful in house and remote projects according to key success criteria while meeting all deadlines and delivery date. Directed projects with strict deadlines some with a 12 to 18 month implementation lead time, including initiation and planning, as well as a critical overnight project in a situation which required 30 end users in place managing calls within 8 hours of the request.Managed and chaired regular internal and external client meetings and conference calls, including day to day contact with clients.Created, maintained and communicated all aspects of project progression including risk management, test strategy, client communications and project control documentation.Provided support with planning, control and implementation of new client projects and acted as an intermediary between technical teams and operations.Directed project plans, ensured timely cross-functional updates from all stakeholders, and highlighted risks and identified threats to project deliverables and timelines.

Carried out the previously mentioned tasks of the project manager but to a more localised departmental level. Identified departmental requirements, scope and developed projects from existing knowledge and experience of the company. Identified and implemented new processes related to the notification and allocation of work related to facilities issues.

North Lanarkshire, Uk

Implemented migration of all client scripts from software system to web based tool.Provided end delivered client scripts for Telemarketing.Developed and maintained management information in line with operational business needs.Liaised with business clients regarding scripting, real time, management information and telemarketing data provision.

North Lanarkshire, Uk

Directed up to 30 Full Time Equivalent Service Delivery and Technical Service staff including regular review of performance, productivity and quality targets.