Steven Duckworth Email and Phone Number
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I am a visionary Chief Technology Officer (CTO) and Vice President (VP) with 7 years of direct experience in executive technology leadership with a strong focus on driving innovation and achieving business success. I excel in crafting and executing cutting-edge technology strategies, fostering a culture of excellence, and propelling product development. With a proven customer-centric approach, I have a track record of effectively managing global tech operations, optimizing IT infrastructure and vendor relationships. Being skilled in team-building, I have cultivated highly effective technology teams and facilitated seamless operations. My background also includes valuable contributions in streamlining processes, empowering data-driven decision-making, and delivering innovative solutions for diverse organizations.SKILLSSoftware Development:Agile Methodologies | Roadmap Planning | Objectives and Key Results (OKR) | Continuous Integration and Deployment (CI/CD) | Site Reliability Engineering (SRE) | DevOps MethodologiesTechnology Operations:Infrastructure Management | Observability/Monitoring | Cloud Architecture | Virtualization | ITIL Processes | Incident Management | Data-driven Decision Making | Project Management | Service-oriented Approach | Digital Transformation | Emerging Technologies | Operational ExcellenceTechnology Business:Strategy & Vision Development | Vendor Management | Revenue Growth | Budget Management | Customer Satisfaction | Stakeholder Management | Innovative Solutions | Metrics Analysis & Reporting | Cost-reductions | Organizational AlignmentCommunication & Leadership:Adaptable | Team Building & Leadership | Problem Solving | Coaching & Mentorship | Cross-functional Communication | Executive Communication | Active Listening | Relationship Building | Collaborative Culture | Negotiation & Influential Communications
The Void
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Chief Technology OfficerThe Void Sep 2021 - PresentLindon , Ut, Us• Developed and executed the technology strategy, guiding executive and board-level decision-making while staying ahead of cutting-edge technological advancements to drive product development and offerings• Championed innovation efforts, fostering a culture of excellence in adopting technologies and staying at the industry forefront• Directed software development for the content development platform used by internal and external studios, machine language marker-less tracking, run-time platform that powers all VR experiences, and tools used for operating The VOID locations• Oversaw technical operations, managing the technology infrastructure, ensuring seamless operations and high-quality content delivery• Built and developed a highly effective technology team, optimizing staffing and fostering a growth-oriented environment aligned with the organization's missions, goals, and values• Cultivated strong relationships with external vendors and suppliers, ensuring effective negotiations for cost-reducing services and product delivery• Effectively communicated the technology vision and strategy to stakeholders, providing regular updates on technology initiatives and team achievements
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Vp Of Global Technical Operations And ItThe Void Feb 2016 - Sep 2021Lindon , Ut, Us• Managed global tech operations at 22 locations, establishing Technical Support Center and Field Services groups for live operations support, leading to enhanced customer satisfaction and quick issue resolution• Oversaw Corporate IT functions, including data security, network, desktop support, virtualization, cloud services, and storage, ensuring a stable and reliable IT infrastructure• Played a key role in the architecture team for location-based entertainment experiences, contributing technical expertise and driving the successful development of proprietary hardware• Implemented best practices, change control, and incident management, resulting in optimized operations and minimal downtime• Established vendor relationships for scalability and reduced hardware capital costs by 30%, leading to improved cost-efficiency• Introduced technical certifications and inspection programs to ensure high-quality results in VR environments, enhancing product reliability and performance• Contributed to the leadership team, actively setting priorities and direction for the company, driving successful business outcomes
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Sr Manager Of Operations EngineeringEchostar (Slingtv, Dish Digitial, Move Networks) Feb 2008 - Feb 2016• Managed multiple teams responsible for Data Services, Data Warehouse, Analytics, Monitoring, and Tools and Automation, ensuring efficient and reliable data-driven operations• Directed the software development of custom applications and tools used to operate and manage the Sling TV streaming service• Spearheaded the creation of a data warehouse and provided reporting to business operations and accounting teams, empowering data-driven decision-making• Introduced automation in AWS and the Dish Digital Private Cloud hosted in VMware using Salt Stack, resulting in streamlined processes and enhanced scalability• Designed and implemented centralized logging in Splunk, enabling comprehensive system monitoring and efficient resolutions• Oversaw the analytics system for handling over 1 million concurrent viewers, ensuring smooth and seamless streaming experiences for customers• Developed tools for issue detection and resolution in the Operations Center, leading to improved efficiency in resolving issues• Assisted in the successful launch of SlingTV Domestic and International products, contributing to the company's successful market expansion• Executed business-critical reporting and metric analysis presented to executives and business operations, enabling consistently effective data-driven decision-making• Championed implementation of ITIL processes in the operations group, including change control, service request, incident, and problem management, resulting in improved service delivery
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Sr Systems EngineerLds Church Oct 2007 - Feb 2008Salt Lake City, Ut, Us• Part of the Infrastructure Monitoring team, enhancing and upgrading the Nagios implementation, ensuring a robust and reliable infrastructure monitoring system• Provided support and training for monitoring tools at BYU Network Operation Center -
Sr. Software EngineerNovell Nov 2003 - Oct 2007Provo, Ut, Us• Conducted successful design and development work, ensuring seamless product delivery and customer satisfaction.• Supported various critical problem resolution teams, providing expert technical support and contributing to product enhancement -
Manager Of It OperationsVolera Jan 2001 - Nov 2003• Conducted successful design and development work, ensuring seamless product delivery and customer satisfaction.• Supported various critical problem resolution teams, providing expert technical support and contributing to product enhancement• Managed the IT department, overseeing areas, including data center, systems, database, voice, networks, and business applications• Designed and implemented Content Distribution Networks for customers, ensuring efficient and reliable content delivery• Developed the "Video Streaming Readiness" program, receiving positive feedback from industry analysts• Represented Volera Professional Services during customer visits, contributing to successful sales and customer relationships• Architected and implemented the Content Exchange (CX) service offering, providing innovative solutions to customers• Designed and oversaw the implementation of the Network Operation Center, ensuring optimal support for CX service and adherence to service level agreements• Responsible for Network management tools used by all three of Novell's Global Network Operations Centers, ensuring efficient network management• Designed and implemented Network and Systems Management solutions for Novell on a global basis, improving overall infrastructure management
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Regional Technical ManagerIsmanaged.Com Jun 2000 - Dec 2000Managed team of technical consultantsArchitected design for network management solution for the 2002 Olympics
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Network Management ArchitectNovell Jun 1995 - Jun 2000Provo, Ut, Us• Architected network management systems and tools used by Novell’s Global Network Operations Centers (GNOC).• Participated on core teams for Novell Network Management software products.• Network Engineer supporting Novell’s Enterprise Network of over 120 sites worldwide.
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Network EngineerDynix Oct 1989 - Jun 1995Us
Steven Duckworth Skills
Steven Duckworth Education Details
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Utah Valley UniversityComputer Science
Frequently Asked Questions about Steven Duckworth
What company does Steven Duckworth work for?
Steven Duckworth works for The Void
What is Steven Duckworth's role at the current company?
Steven Duckworth's current role is Chief Technology Officer | Technological Innovation | Team Builder | Platform Development | Operational Excellence.
What is Steven Duckworth's email address?
Steven Duckworth's email address is sd****@****ell.com
What is Steven Duckworth's direct phone number?
Steven Duckworth's direct phone number is +180178*****
What schools did Steven Duckworth attend?
Steven Duckworth attended Utah Valley University.
What skills is Steven Duckworth known for?
Steven Duckworth has skills like Linux, Agile Methodologies, Networking, Software Development, Leadership, Cloud Computing, Scrum, Perl, Software Engineering, Apache, Python, Saas.
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