Susanna Dussling, Ms Email & Phone Number

Houston, Texas, United States

Design ShelfGenie Custom Solutions for every client using our signature Glide Outs. Tailor solutions for the home with a strong emphasis on kitchen and pantries by creating beautiful, yet functional, accessible, and organized spaces. Create innovative solutions to meet and exceed the needs and expectations of the clients.

Successfully Managed Sales Activities: Oversaw all sales activities and identified future business opportunities, leading to a significant increase in revenue.Strategic Marketing Implementation: Developed and executed marketing strategies leveraging an extensive social media presence, resulting in enhanced brand visibility and customer engagement.Entrepreneurial Ventures: Owned and operated several successful boutiques, demonstrating strong business acumen and an ability to meet diverse customer needs.Custom Projects Completion: Completed numerous custom projects for clients, showcasing exceptional project management skills and a dedication to customer satisfaction.

Houston, Texas, United States

Spoke at many organizations, companies, and associations throughout the United States including Alaska on the the topic of Resiliency, Change, and Leadership.Mostly live programs; however, done many virtual and online programs to include full day workshops, and breakout sessions

Houston, Texas, United States

"Sunny and her Cochlear Implants."Sunny is my first children's educational book. It is a story about hope, acceptance, and a positive can do attitude. It is a story about hearing loss and cochlear implants from Sunny's point of view.-Marketed and promoted book with speaking engagements, workshops, and presentations which achieved strong sales.-Conducted successful book tours and events, resulting in increased book sales and enhanced visibility. Engaged with readers through interactive storytelling sessions, boosting enthusiasm and interest in the book.

United States

Membership Subscription Sales: Successfully sold membership training subscriptions through live and virtual seminars, achieving significant growth in subscription numbers.Expert Facilitator and Trainer: Presented, facilitated, and trained individuals in Leadership, Management, and Customer Service, contributing to improved organizational performance and customer satisfaction.Engaging Seminar Delivery: Delivered engaging and informative seminars that effectively communicated the value of membership training, leading to high conversion rates.Leadership and Management Training: Provided high-quality training in Leadership and Management, equipping individuals with essential skills and fostering a culture of excellence within organizations.Customer Service Excellence: Trained numerous individuals in advanced Customer Service techniques, enhancing client interactions and boosting customer loyalty.

Houston, Texas Area

Territory Promotion: Successfully promoted Caption Call telephones and services in Houston and the surrounding areas, increasing regional brand presence.Customer Base Expansion: Expanded the customer base through effective networking, prospecting, and public speaking engagements, resulting in increased sales and market penetration.Lead Management and Follow-Up: Proactively followed up and maintained lead resources and referrals for Caption Call phones in the sales CRM system, ensuring a steady pipeline of potential customers.Effective Sales Strategies: Implemented targeted sales strategies that boosted customer engagement and generated positive word-of-mouth for Caption Call products.

Houston, Texas, United States

Prime-Time Leadership: Demonstrated prime-time leadership, significantly increasing sales revenue through strategic marketing initiatives, community outreach, and exceptional customer service.Consistent Sales Growth: Achieved a consistent 10% increase in store sales year-over-year through strategic and timely merchandising presentations combined with effective promotional campaigns, also enhancing customer satisfaction.Team Training and Mentorship: Trained and mentored a team of sales associates, resulting in a 25% improvement in individual sales performance and contributing to overall team success.Strategic Marketing Initiatives: Developed and executed strategic marketing initiatives that drove sales growth and strengthened community relationships.Enhanced Customer Experience: Implemented outstanding customer service practices that fostered loyalty and positive referrals, further boosting sales.

Achieved Sales Targets: Marketed and sold homes using persuasive negotiation and closing skills, consistently achieving 100% of monthly sales targets and goals.Client Relationship Building: Established strong relationships with clients and provided tailored solutions, resulting in increased product sales through effective upselling and cross-selling.High Customer Satisfaction: Maintained a high customer satisfaction rate, leading to a 25% increase in client referrals and contributing to a strong reputation for exceptional service.Repeat Business: Developed a reputation for exceptional service within the community, leading to significant repeat business and a loyal customer base.

Master'S Of Science, Human Resources Development, 3.6 Gpa

RELEVANT GRADUATE COURSEWORK: Instructional Design ▪Authored an instructional design training initiative including all stages.

Bachelor'S, Fashion Merchandising

Activities and Societies: Fashion Merchandising Association