Tori Gan Email & Phone Number

Meet with new and prospective clients of all sizes to propose digital solutions such as web and mobile apps, custom GPTs, and CRMs to assist these companies in their growth and goalsLead discovery by managing client meetings, gathering product requirements, communicating product requirements to our teamDesign and build digital prototypes to present to our clients that meet product requirements and are ready for production within our teamManage prototype hand-off and continue to manage projects and maintain clients relations as we develop and maintain the digital products and solutionsImprove internal collaboration between all team members to increase efficiency

Remote

Met with potential clients to lead discovery meetings and outline product desires and requirementsDesigned prototypes to meet client needs that aligned with technical feasibility within client budgetsPresented prototypes to clients to gather feedback and bring prototype to final designs ready for development

• Currently working as one-man-band, UX-Multi-tool to bring to life clients' needs while integrating (and educating the clients on) the end-user's needs to guide decisions in creating a successful product for all. I'm the person wearing many hats from all of the UX-direct, UX-adjacent, and beyond including logo design, photography, no-code dev tools of your choice, and beyond. • Beyond independent work, I've also worked in small teams (teams of two up to thirty so far!) to bring further expertise and speed to projects pending client timelines and budgets

• Develops and fine-tunes the editorial voice, tone, and style of the Relief platform.• Contributes to the ongoing improvement of content, including UX copy, navigational nomenclature, and other content throughout our products.• Participates in regular design reviews and other team-wide design efforts.• Ensures accuracy and consistency in all content, demonstrating an eye for detail and an uncompromising commitment to quality.• Collaborate closely with cross-functional teams across design, engineering, and user research to improve our product content.• Conduct user research to understand what resonates with our customers, and use these insights to continuously enhance our content experience.

-Lead clients through product discovery through thoughtful conversation and questions to determine scope of MVP - Build Figma prototypes to develop a Proof of Concept that matches business' and users' needs- Present and evolve prototype to further match product needs to development requirements

Remote

• Independently created a comprehensive and informed content strategy plan and site map to increase page visits, donor contributions, and client needs based on stakeholder interviews, extensive research, and competitor analysis• Sourced and interviewed donors, web designers with specific experience in the 501(c)(3) realm, and clients to uncover over 100 data points to create strategic information architecture recommendations• With a focus on comprehension, accessibility, and conversion, I will continue on to a new phase of the project: shipping the website based upon the content plan informed by voice and tone guidelines

San Diego County, California, United States

• As the principal, independent designer helping Andreia to improve her current website, I am working end-to-end to ensure her clients' (existing and new) are fully supported throughout their acupuncture journey• Conducted site audits, competitor audits, interviews, and surveys to inform content design (including information architecture and site maps) and the web design. • In collaboration with my client, further defined and refined the branding of AcuWiseSD, her new persona and business, through intensive reflection, logo work, and mission/vision refinement• Drafted and revised low-fidelity mock-ups that enhanced and communicated the new and approved business through strategic color, typography, and design elements• As of this writing, independently building the site through WordPress to launch, test, and continue to improve the online experience

San Diego County, California, United States

• In an eight-week project, support and lead twelve team leads across product strategy, UX Research, UX Design, Content Strategy, and development• Navigate, define, and communicate the product vision in synchronization with the client and team

Volunteering in a team of five content designers, I collaborate with the design, product strategy, and research teams to gain in-depth knowledge of all customer needs and turn them into content strategy Create specifications and content appropriate for the brand's customer personasEnsure content: is consistent across all delivery platforms, meets business objectives, and follows the content governance guidelines for tone, style, and voice

Encinitas, California, United States

• Managed, instructed, and assessed an average of 150 students per semester across six different courses through my excellent project management, communication, and problem-solving skills•Within one year and no experience, coached eight speech and debate students to state level competitions and two students to the national level competition•In my first year, I was hand-selected to join an eight-person department to ease tense relationships and contentious dynamics in a successful effort to redefine company culture

Masters Of Education, Education

Bachelor Of Arts - Ba, Communication

Ux/Ui Design

Through the Memorisely UX/UI Bootcamp, my colleagues and I completed two case studies helping real business improve their products. This.