• Oversee company's business operations including travel product supply, booking fulfilment, customer support, and site merchandising. • Lead a direct team of 5 and provide oversight to marketing and creative teams within the company.• Develop and oversee business strategies for merchant acquisition and drive key partnerships.• Develop and oversee business growth and revenue strategies.• Ensure the wellbeing of the team and foster a stable yet progressive environment for the… Show more • Oversee company's business operations including travel product supply, booking fulfilment, customer support, and site merchandising. • Lead a direct team of 5 and provide oversight to marketing and creative teams within the company.• Develop and oversee business strategies for merchant acquisition and drive key partnerships.• Develop and oversee business growth and revenue strategies.• Ensure the wellbeing of the team and foster a stable yet progressive environment for the team to thrive. Show less

• Founding team member of travel planning startup based in Kuala Lumpur that was acquired by AirAsia.• Oversaw sales operations which includes merchant acquisition and key partnerships with travel service providers• Oversaw merchandising strategies and content curation for over 20,000 activities in over 80 destinations across Asia Pacific• Oversaw customer support operations and developed strategies to improve service levels and customer satisfaction for both new and existing… Show more • Founding team member of travel planning startup based in Kuala Lumpur that was acquired by AirAsia.• Oversaw sales operations which includes merchant acquisition and key partnerships with travel service providers• Oversaw merchandising strategies and content curation for over 20,000 activities in over 80 destinations across Asia Pacific• Oversaw customer support operations and developed strategies to improve service levels and customer satisfaction for both new and existing users.• Managed key partnership with AirAsia and other Tune Group Companies including Tune Protect, AirAsia BIG and Tune Hotels to integrate Touristly deeply within the group.• Worked closely with the marketing team to ensure continuously improvement in customer reach, acquisition and retention.• Worked closely with the engineering team to ensure continuously product improvement and new features. Show less

• Managed and oversaw a sales department consisting of 8 – 10 individuals, including sales executives, managers, and sales support personnel, in the 4th largest daily deals platform in the country.• Developed strategies for merchant acquisition in a variety of verticals including products, travel, and services.• Consistently maintained company revenue targets despite a limited marketing budget• Provided oversight and worked closely with customer service teams to maintain healthy… Show more • Managed and oversaw a sales department consisting of 8 – 10 individuals, including sales executives, managers, and sales support personnel, in the 4th largest daily deals platform in the country.• Developed strategies for merchant acquisition in a variety of verticals including products, travel, and services.• Consistently maintained company revenue targets despite a limited marketing budget• Provided oversight and worked closely with customer service teams to maintain healthy customer satisfaction levels in a challenging industry. Show less

• Pioneered the most successful vertical (products) in the company with 75% contribution of total revenue.• Led a sales team of 4 to acquire merchants within the product vertical which included electronics, home and living, health and beauty, and fashion.• Developed sales strategies and unique approaches while building relationships with key partners and suppliers• Worked closely with delivery companies and logistic partners to develop a smooth and efficient delivery process… Show more • Pioneered the most successful vertical (products) in the company with 75% contribution of total revenue.• Led a sales team of 4 to acquire merchants within the product vertical which included electronics, home and living, health and beauty, and fashion.• Developed sales strategies and unique approaches while building relationships with key partners and suppliers• Worked closely with delivery companies and logistic partners to develop a smooth and efficient delivery process, ensuring customers received their purchases on-time. Show less

• Consistently achieved the top performing sales person each month with high revenue generating deals• Acquired some of the company’s best performing deals both in terms of revenue generated and vouchers sold.• Worked closely with other team members to continually improve work flow, processes and operations within the company, adapting to the fast-paced nature of the daily deals and startup environment.• Built strong relationships with key merchants and partners in a variety of… Show more • Consistently achieved the top performing sales person each month with high revenue generating deals• Acquired some of the company’s best performing deals both in terms of revenue generated and vouchers sold.• Worked closely with other team members to continually improve work flow, processes and operations within the company, adapting to the fast-paced nature of the daily deals and startup environment.• Built strong relationships with key merchants and partners in a variety of industries including F&B, retail, beauty and travel. Show less