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• Managed and maintained Salesforce records for over 50 accounts, achieving 99% data accuracy, which directly supported data- driven decision-making and enhanced client engagement strategies.• Facilitated collaboration among sales and field teams to create and refine sales materials, resulting in a 15% improvement in performance metrics and a streamlined communication process.• Responded to 50+ client inquiries weekly, delivering timely technical support that boosted customer satisfaction by 20% and increased client retention rates by 15%.• Updated internal content regularly, enhancing resource accessibility and information dissemination across departments.• Managed the sales pipeline with 98% data accuracy, significantly improving the sales team’s tracking capabilities and deal closureefficiency

- Provide expert assistance to customers in implementing robust data backup solutions, effectively preventing potential data loss- Coordinate and manage device repairs, whether in-store or through authorized repair centers, ensuring timely and efficient resolutions- Identify and resolve diverse hardware and software issues on a range of devices, showcasing a comprehensive understanding of technological troubleshooting - Conduct thorough diagnostics to pinpoint problems, offering precise and effective solutions to enhance overall device performance- Demonstrate proficiency in installing and updating operating systems, drivers, and various software applications, ensuring optimal functionality and security

- Provided 1:1 therapy sessions, focusing on daily living skills, language development, and academic progress for children with Autism.- Implemented individualized exercise routines to promote physical well-being and improve motor skills in young adults with Autism.- Offered caregiving assistance while encouraging and supporting individuals to achieve a 30% increase in independence.- Communicated effectively with a multidisciplinary team of therapists, collaborating on treatment plans and progress updates.- Cultivated meaningful relationships with individuals who have ASD, resulting in a 20% improvement in communication skills.- Documented comprehensive weekly notes, sharing valuable insights on one-on-one visits and tracking progress over time.

- Facilitated student learning by providing individualized guidance and support, both in one-on-one settings and small group environments.- Demonstrated a hands-on approach by leading and facilitating 100% of the class sessions' interactive activities.- Assisted in grading objective assignments, contributing to 90% of in-class grading for accurate and timely assessment.

- Answered and responded to all on-the-job challenges during 90% of shifts. - Ensured customer satisfaction and experience by handling requests or complaints.- Handled POS system transactions to provide seamless cash flows.- Tracked 100% of all daily costs and revenues after each shift and reported to upper management.- Provided excellent customer service while answering questions about the menu.

- Served over 100 dishes to customers in a timely manner.- Worked in a fast-paced environment while taking and serving food/drink orders. - Promoted menu options to customers while answering questions about menu choices.- Prepared 80% of all restaurant tables with special attention to placement settings during each shift. - Provided excellent customer service and communication to fellow coworkers and dine-in customers.

- Provided positive customer experience to over 500 customers with fair, friendly, and courteous service.- Managed credit, cash, and EBT transactions with customers using cash registers.- Scanned over 300 goods and ensured all pricing was accurate.- Handled complaints with empathy to ensure customer satisfaction. - Issued over 50 returns and exchanges for unsatisfied customers. - Settled cash register before and after every shift.