Facilitating peer assisted study sessions catered towards subjects that require additional support for students. Utilise different study techniques to maximise student's understanding of topics. Utilse and deliver skills such as critical thinking and problem-solving to students for them to apply in their future studies.

Assist the international students office by engaging with prospective students through outbound calls and emails in order to share first hand experiences and insights into university life and study. The role also involves representing the university and assisting international delegates as well as participating in university events such as open days, career expos and school visits. The role utilises ability to effectively communicate information through to students despite potential language barriers. The role has provided international and cultural exposure which has personally enhanced my career adaptability.

Coordinate promotional and administrative tasks of the Study Help PALS programme which includes volunteers for Study Help PALS, Math PALS and ResPALS sessions. The role involves assisting the Learning Adviser Team with training and mentoring new volunteers. Coordinate teams of volunteers in each campus, respond to queries and visiting drop-in sessions. Liaise with the Learning Adviser and Student Engagement Units in evaluating and developing the program by providing feedback and suggestions.

Provide seamless customer service experience to new students and ease their transition into University. The role involves assisting students with administrative tasks such as enrolments through the use of interactive web applications, answering student queries and guiding students towards resources provided by the university. The role also involves promoting and facilitating welcome briefings as well as student events from the orientation stage up to graduation.

The role involved bookkeeping, maintaining sales records, preparing pro-forma and tax invoices, managing petty cash transactions and reconciling finance accounts and direct debits. The role also involved day-to-day tasks of maintaining financial reports by working with journals, ledgers and spreadsheets using the IFCA Hotel Management software.