Seamus Murphy work email
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Seamus Murphy personal email
Having worked in the Telecommunications industry for many years I use my experience to work with you to ensure you have the tools needed to succeed in todays fast moving climate. I will remove the mystery of VOIP, collaboration, flexible working and help you get a better return for your money. Whether you need advice around the technology or you are looking to save money I can help you. I have worked with businesses covering everything from Retail, Manufacturing, Automotive, Finance, Education and Charities working within both the Public and Private sectors. The size ranges from small business owners through to large Global customers. Whatever the size of your company or the complexity of your requirements I can work with you to provide your ideal solution. Specialist advice can be provided on mobile solutions, VOIP (voice over IP), cloud telephony, telephone systems, conferencing, virtual numbers, number presence, collaboration, broadband and fibre solutions for anyone from a small number of users through to 100+ users.If you want me to provide you with a complementary audit of your services please give me a call on 07850 895001 or on my office number of 02082881245.
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Business DevelopmentQudo Feb 2020 - PresentCroydon, United KingdomAt Qudo I work with businesses, typically 20+ users, to review and update their communications strategy. Using state of the art telephony, collaboration and mobile tools I will help you design the solution you need to work with your clients.Qudo is part of DRD Communications. -
Account Director, New Business SalesIkonix Telecoms Ltd Mar 2018 - Jan 2020Sittingbourne, KentIKONIX Telecoms supply bespoke solutions for all Telecommunication services including, Telephone Systems, Mobile (all networks & MVNO), Fixed Lines service, Broadband Solutions and Fleet vehicle tracking. -
Senior Account ManagerOnem Communications Ltd. Apr 2016 - Apr 2017London, United KingdomONEm provides a unique global mobile service that allows International mobile operator's to provide interactive access to their customers via voice and SMS. This is achieved by providing an ecosystem that allows users with little or no mobile data connectivity to access internet type content. This helps provide a new user experience by bringing to ordinary mobiles a capability so far only enjoyed by internet-enabled devices.This is particularly useful in developing countries where many users do not have the ability or finance to access data networks. I managed the team working with European and West Asia Operators to develop and grow our market in this region. -
Business Development ManagerSelf Employed Jun 2015 - Apr 2016East SussexI worked with a number of companies as a self employed agent in the Financial Services market supporting SME's in choosing and implementing the best credit interface for their customer base. This included face to face support for their business and also support for their online presence. My role involved finding and working with suitable clients from introduction through to implementation and continued support for additional financial products to help their business grow.
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Global Account DirectorBt Global Services Apr 2008 - Feb 2014I had responsibility for managing multiple Global Blue Chip accounts from various perspectives, including Sales, Service and Cost Management. I specialised in building and maintaining strong business relationships at all levels. My prime focus was managing a virtual team to ensure they were focused on identifying opportunities and supporting them in closing profitable business. -
Account DirectorBt Jul 2004 - Apr 2008I worked in the Automotive Sector managing a number of Global Automotive customers. Whilst in this role, I led a Global virtual team in winning a key Unified Communications deal valued at £16m. During this period my experience helped the BT share of wallet to grow across my customer base between 10% and 15% annually.
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Service Development ManagerBt Apr 2002 - Jul 2004I was a Service Development Manager in BT Retail, working in International Manufacturing and Production. I managed customers in the Automotive and Supply Chain area and was responsible for BT's service offering to the customer. I worked closely with the customer and BT to improve customer satisfaction whilst increasing the BT share of their IT spend.
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Global Service ManagerConcert Communications Apr 2001 - Apr 2002I was a Global Service Manager in Concert managing the Global Service Solution for a number of Global Automotive and Pharmaceutical companies. I also had operational responsibilities for 2 Service Managers based in America and Japan and matrix responsibility for another 2 Service Managers based in the UK. -
Head Of Chairman'S Office And Quality TeamConcert Communications Apr 2000 - Apr 2001I set up and managed the Concert Chairman's Office from scratch. My responsibilities included management of the Chairman's Complaints Office (managing a staff of 3), representing the Quality Unit (of which the Chairman’s Office was part) at the Global Operations Review (GOR), and acting as the European matrix manager for the Quality Unit. During this period I was based in the UK but spent a lot of time working in Europe and in the United States.
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Manager Of Customer Information CentreBt Apr 1999 - Apr 2000I spent a year as the Group Manager of BT's Survey Team (Customer Information Centre). This included managing the supplier relationship with the agency Taylor Nelson Soffres, with an annual survey budget of £500k. The team consisted of 2 Senior Managers, 5 Managers and 3 support staff.
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Customer ConsultantBt Nov 1995 - Apr 1999I was a Senior Consultant in BT's coveted Customer Quality Centre. The role included management of customer projects covering operational, relationship, and process issues. The customer base was major corporations. I specialised in resolving relationship problems. The consultancy role relied on excellent interpersonal skills across the entire range of personnel. Projects were carried out at all levels from operational to Board level.
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Executive Assistant To The ChairmanBt Oct 1987 - Nov 1995Bt CentreI was a Specialist Complaint Manager in the BT Chairman's Office. Primarily this involved dealing with service complaints and enquiries on behalf of the Chairman, Group Managing Director and other Board Members but Corporate/Policy issues were also handled. I represented the Company and its subsidiaries on the telephone, in writing and in person. The day to day contacts with customers were at all levels including MP's, opinion formers and senior management and at both an operational and Board level within BT.
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Customer Service TeloBt Apr 1983 - Oct 1987I had responsibility for the service offering for business and residential customers in the South East London Region.
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Billing OfficerBt Jul 1977 - Apr 1983I managed customer queries, credit control and was the team specialist in complex billing enquiries.
Seamus Murphy Skills
Seamus Murphy Education Details
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Mid Kent College, GillinghamSpecialising In Industry -
King Edward Vi Camp Hill, Birmingham
Frequently Asked Questions about Seamus Murphy
What company does Seamus Murphy work for?
Seamus Murphy works for Qudo
What is Seamus Murphy's role at the current company?
Seamus Murphy's current role is Business Development at Qudo.
What is Seamus Murphy's email address?
Seamus Murphy's email address is seamus.murphy@bt.com
What schools did Seamus Murphy attend?
Seamus Murphy attended Mid Kent College, Gillingham, King Edward Vi Camp Hill, Birmingham.
What skills is Seamus Murphy known for?
Seamus Murphy has skills like Managed Services, Telecommunications, Unified Communications, Account Management, Mpls, Voip, Solution Selling, New Business Development, Team Leadership, Management, Business Development, Sales.
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Séamus Murphy
Carbon & Sustainability Consultant, Carbon Management Msc At University Of EdinburghGlasgow
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