Sean Adamson Email & Phone Number

Sydney, Nsw, Au

Sydney, Australia

Sydney, Australia

London, United Kingdom

Managed our key EMEA based global accounts, growing data services revenue through structured account planning & relationship management.Engaged with customers at C-level, presented to win new business. Represented NTT Europe at conferences (Capacity, ITW, etc.) in EMEA and the U.S.Key Achievements:• Exceeded £1.4m order value target (126%) 2016• £6.8m revenue (110%) 2016• Less than 5% churn• Managed largest global IP customer (by bandwidth), grown from a small account

London, United Kingdom

Managed EMEA based accounts, growing data services revenue in a challenging market, through structured account planning, relationship managementRepresented NTT Europe at conferences (Capacity, ITW, etc.) in EMEA and the U.SKey Achievements:• Exceeded £1m order value target (197%) 2015• £5.5m revenue (117%) 2015• £900k revenue (220%) 2014 (4 months)• Less than 5% churn• Promoted to Global Account Director

London, United Kingdom

Worked closely with VP Networks, Head of Planning and our sales teams to achieve rapid and cost effective procurement for t 10G/100G/dark fibre/access capacity. Sourced and managed vendors across Europe, the Middle East & Africa, to support our customer and backbone network projects MSA, contract & SLA negotiation, service reviews, service improvement plans, escalations, SLA creditsKey Achievements: • £1m annualised (29%) reduction in our £3.5m procurement costs in 2013• £500k annualised (22%) further reduction in 2014• 30% lead time reduction with key suppliers• Implementation of backbone pricing database• API implementation with key suppliers• Developed strong market knowledge and excellent supplier relationships

London, United Kingdom

Sourced & negotiated solutions from vendors across EMEA and extensively researched access line pricing in the UK and Europe.Key Achievements: • Canon EMEA MPLS network• Key supplier discount improvement• Margin improvement• Floor pricing implementation & expansion• Process improvement & documentation

Established and managed a team of 8 Solutions Consultants in NSW & QLD, enabling channel partners to win complex communication solutionsRepresented sales in product development & lifecyle reviews. Jointly established sales, ordering, delivery and care processes. Key Achievements:• $8M orders target achieved in first year• $14M annual revenue target of exceeded by 23% in year 2 • Established the northern Solutions Consulting team in Optus SMBAwards• R&R Award for Sales Performance – Seminar & holiday in Fiji• Directors Award for customer focus, nominated by our customer care team• Top 5% score in Staff Leadership Survey• Awards from Sales Channels for high performance• Staff Awarded for high performance & integrityProducts- Voice- Internet (DIA)- Ethernet (Fibre, xDSL)- Managed IPVPN (Ethernet, Leased Line, xDSL, cellular)- CoLocation- Conferencing- PABX (Avaya, Alcatel, Siemens, Cisco)

- WAN design & quotation- Proposal development & presentation- Technical pre-sales consulting- Customer project management- Subject matter expert for products

Managed a team of 9 Project Coordinators, across 3 Australian states. Interfaced between our sales and engineering teams, ensuring that the projects were delivered on time. Key achievements:• GM Award for Customer Focus• GM Award for Team Management• Improvement of on-time performance, reporting & escalation support

Sydney, Australia

Managed a team of 8 Project Coordinators, across 3 Australian states.Ordered and managed delivery of services from Telstra and other wholesale carriersKey Achievements:• Improvement of on-time delivery from less than 80%, to 95% • Implementation of web-based ordering system with Telstra• Reporting, communication and transparency improvements

Sydney, Australia

Created network and service activation processes, consulting stakeholders to gather business requirements.Facilitating workshops with sales, regulatory, provisioning and engineering teams, developing new processes.Working with IBM to create and implement workflows in our IT systems. Key processes: • Business Local Number Portability implementation • Fibre installation at customer premises• Network capacity expansion