Sean Atchison Email & Phone Number
Who is Sean Atchison? Overview
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Sean Atchison is listed as Customer Success Manager at ePlus inc., a company with 1296 employees, based in Sterling, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Sean Atchison.
Sean Atchison previously worked as Escalation Manager, Customer Operations - Verisign, Inc at Verisign and Team Lead - DDoS Support at Verisign.
Email format at ePlus inc.
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About Sean Atchison
Sean Atchison is a Customer Success Manager at ePlus inc.. They is proficient in German.
Sean Atchison's current company
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Sean Atchison work experience
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Escalation Manager, Customer Operations - Verisign, Inc
Current* Administered incident management providing timely status updates to internal and external stakeholders* Improved customer relations by addressing problems head-on and implementing corrective actions* Reduced workflow inconsistencies by creating process documentation with detailed work instructions* Trained Customer Operations personnel and created.
Team Lead - Ddos Support
* Created detailed process documentation and work instructions for team members* Created and conducted training for Support Engineers located in the USA and Australia* Acted as first escalation point for all implementation and service issues* Participated in cross-functional teams
Ddos Support Engineer
* Activated DDoS mitigation, evaluated attack traffic, added appropriate countermeasures* Implemented new services for new and existing customers* Created process documentation and work instructions for new service activation and mitigation activities* Trained new hires
Technical Support Representative
* Provided support to Registry, Managed DNS and.GOV customers
Manager - Client Account Management, Dc
* Managed team responsible for life-cycle support of highest revenue hosting customers* Defined roles and responsibilities of customer support team members (Sales, Solution Engineer, CAM)
Project Manager / Curriculum Developer / Trainer
* Project managed new product and service releases* Developed system and process curriculum for Customer Service to support new releases* Conducted train-the-trainer and classroom training for new products and services
Multiple Roles
Manager, IT Service Desk: February 2002 - July 2004Senior Manager* Customer Service Training: January 2001 - January 2002* Global Order Coordination / Global Intelligent Virtual Network: March 1998 - December 2000Global Order Coordinator: July 1996 - March 1998Service Management Center Representative: March 1995 - July 1996
Colleagues at ePlus inc.
Other employees you can reach at verisign.com. View company contacts for 1296 employees →
Martin Eisenhardt
Colleague at Eplus Inc.
Bern, Berne, Switzerland, Switzerland
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VB
Verisign Ban
Colleague at Eplus Inc.
Bengaluru, Karnataka, India, India
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DB
Dara Brian
Colleague at Eplus Inc.
Olympia, Washington, United States, United States
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SK
Sun K.
Colleague at Eplus Inc.
Fairfax County, Virginia, United States, United States
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JC
Jacquelyn Conrad
Colleague at Eplus Inc.
Washington, District Of Columbia, United States, United States
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CL
Caroline Lawrence-Hovey
Colleague at Eplus Inc.
Blacksburg, Virginia, United States, United States
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NF
Natalie Fuentes
Colleague at Eplus Inc.
Great Falls, Virginia, United States, United States
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DT
Derrick Twyman
Colleague at Eplus Inc.
Hamilton, Virginia, United States, United States
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PK
Peter Kraus
Colleague at Eplus Inc.
Austria, Austria
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KS
Kristina Smith
Colleague at Eplus Inc.
Sterling, Virginia, United States, United States
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Frequently asked questions about Sean Atchison
Quick answers generated from the profile data available on this page.
What company does Sean Atchison work for?
Sean Atchison works for ePlus inc..
What is Sean Atchison's role at ePlus inc.?
Sean Atchison is listed as Customer Success Manager at ePlus inc..
Where is Sean Atchison based?
Sean Atchison is based in Sterling, Virginia, United States while working with ePlus inc..
What companies has Sean Atchison worked for?
Sean Atchison has worked for Eplus Inc., Verisign, Savvis, Network Solutions, and Cable & Wireless.
Who are Sean Atchison's colleagues at ePlus inc.?
Sean Atchison's colleagues at ePlus inc. include Martin Eisenhardt, Verisign Ban, Dara Brian, Sun K., and Jacquelyn Conrad.
How can I contact Sean Atchison?
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