• Linux/Windows Server administration• Azure• Azure DevOps• CI/CD pipelines• Process Automation• IIS• Python, YAML, PowerShell and Terraform• Azure Data Factory• Azure Synapse pipelines

• Designing, deploying and managing all Azure infrastructure related resources• CI/CD pipelines for Powershell, Terraform, PHP, DotNet, Nav and Bash deployments using Azure DevOps• Providing support for a PHP Magento Commerce site with Dynamics Nav, CRM and Dot Net integrations• Monitoring of all Azure resources (App insights, Azure Monitor, Log analytics, Splunk)• Linux Redhat/Ubuntu and Windows system administration• Responsible for backups and disaster recovery of the Azure customer platform• Automating manual, repeatable tasks via scripting and pipelines• Creating repeatable infrastructure using Terraform• Management of Azure SQL/MySQL databases• Cloud security and vulnerability management using Tenable and Azure security tools• Responsible for patches and upgrades to the applications/servers• Working with Acora customers on a daily basis to achieve agreed goals• Responsible for source control management for all application and infrastructure code using Azure Repos

• Performing BAU and project related tasks on Microsoft Azure and Office 365• Azure environment restoration project (4 months)• Data centre migration project (5 months)• SolarWinds administration and monitoring (Compute, Storage, Application monitoring)• VMware vSphere 5.5 and 6.5 support and project tasks• NetApp OnTap 9.5 support and project tasks• Citrix XenApp support• Linux (Ubuntu, CentOS) and Windows OS support (Win 2003 – 2019) • Regular data centre visits to perform checks, troubleshooting and maintenance activities• Supporting over 1000 physical and virtual servers across multiple sites

• Day to day Office 365 administration and new configuration• Server development and maintenance of 150+ Dell EMC and HP servers (Firmware upgrades, server/network monitoring, software patching, configuration, software releases, hardware replacements, new server set ups)• System administration for eTech applications on Microsoft Azure Cloud• Windows Server 2008 – 2016 configuration and daily maintenance (Active directory, DHCP, DNS, Group Policy, WSUS)• Management and installation of all eTech hardware including Windows, Linux and Apple products• Liaising with 3rd party companies for hardware supplies, implementation of new systems and third party applications. • New setup configuration and maintenance for the RingCentral telephone system used by all the support teams.• Physical and software related network management• Management of eTech’s assets including desktops, servers, iPad’s and more• Maintenance of eTech’s web applications hosted in IIS and Portainer• Management of eTech’s anti-virus system (McAfee and Cylance)• Management of eTech’s Go Daddy DNS and SSL certificate applications• Logging and resolving incidents, problems, service requests and change requests using the ITSM• Responsible for the successful implementation of eTech’s new IT service management system• Windows server 2012 – 2016 upgrades and fresh installations• Responsible for organising and working with penetration testers for all eTech applications• Documenting and regularly updating eTech Knowledge base and IT security articles

• Supporting senior solution and data architects in the Chief Technical Office using Azure, Git and Jira. This mainly consists of building new solutions using Windows and Linux operating systems (2 days per week)• Logging and actioning on incidents, problems, service requests and change requests in line with SLA’s and OLA’s using a Service Desk management application (Hornbill Supportworks)• Managing IT Infrastructure projects such as new virtual environment builds for servers and desktops• Creating and maintaining technical documentation for the IT infrastructure and troubleshooting techniques• Managing 2 vCenter’s each containing 200+ virtual servers and virtual desktops using VMware vSphere 6.0 and VMware View administrator• Managing/Installing all versions of Windows Servers (2008-2016) with the main tasks consisting of configuring and maintaining Active directory, Group policy, DNS, DHCP and Windows updates• Regular auditing and management of the IT Service CMDB• Managing an anti-virus and web filtering platform to ensure all virtual machines in the business are secure.• Supporting all internal applications including: Project Server, SharePoint 2010 & 2013, SUN Systems and Workflow (An in house developed ASP.NET application using SQL Databases and Tibco.)• Managing backups of the IT environment and routine system patching• Creating and maintaining an up to date business continuity plan and service management documentation in line with ISO20000 standards• Liaising with 3rd party support companies and suppliers

• Diagnosing and troubleshooting calls on the service desk for external customers• Attending customer sites to fix problems that could not be fixed remotely• Operating system rebuilds on desktops and servers• Managing and deploying Anti-virus on customer infrastructures.• Hardware and software maintenance on laptops, desktops and servers