• Carry out risk assessments and ensure they are adhered to.• Provide safe systems of work for employees and sub-contractors.• Liaise with customer, architect, planning or building control to ensure work is carried out to specification. • Good analytical, numeracy and Problem-Solving skills.• Sub contracted to RPJ Builders on social housing projects.• Sub contracted to Dolphin bathrooms installing high end bathrooms and wet floor shower systems.• Converted properties into multiple occupancies ensuring building regulations are followed. • Multi skilled tradesman in Plumbing, carpentry, plastering, tiling, and ground works.• Excellent eye for detail in finishing and second fix.• Assessing third party contractors and managing on site.• Project management of works to meet deadlines and keep within budget.

• Worked with venerable client groups such as drug / alcohol addictions, learning and physical disabilities, low income or debt problems. This has increased the risk of becoming homeless. Working on budgeting, liaison with third party organisations such as landlords, benefits and health care professionals. • Carried out risk assessments for home visit’s and had control measures in place to minimise risk. • Represent clients at appeals for benefits agencies. • Encourage clients struggling with addictions to seek help, sourcing recovery programs and residential placements. • Assisting clients into work with coaching on CV writing and interview.

• Ensuring all Health and Safety policies and procedures are updated to new legislation included in this was Risk assessments, COSHH, First Aid and Manual Handling. • To work proactively with the team to identify potential issues and establish and maintain safe systems of work. Deliver training to all colleagues ensuring a safe working environment for all employees• Restructured the organisation to adapt to changes within the organisation and increase in contracts. As part of this process introduced new it systems and established an intranet system with staff and client database. Trained staff on use of data base and Microsoft office package including Word, Excel and Power Point. • Introduced a new staff induction program to include changes in legislation and an introduction of Manual Handling as part of the induction process.• Carried out a full audit of operational systems within the work place, as part of that process introduced a new employment positions within the company to better manage the operations of the organisation. New roles introduced 5 new area supervisors 3 new full-time office staff. • Brought payroll function in house from expensive outsourced company, along with changes in procedure for staff payment.• Made recommendations and implemented change in accounting procedures and trained relevant staff in new process. • Increased company turnover from £1.2 million to £2.5million.• Reviewed policies and procedures that the company were either lacking or severely outdated against current legislation and best practises. • Attended meetings on the behalf of the company with social services, health care professionals and family members. • Managed the process of entry into ISO 9001 accreditation.

• Recruiting, training, supervising and appraising staff. Excellent understanding of employment legislation and staff development.• Setting of yearly budgets and managing to ensure targets are reached and savings made where possible.• Ensuring customer service throughout is of a high standard and customer queries and complaints are dealt with efficiently. • Stock management is of the highest standards to maximise sales and minimise stock loss. • maximising profitability and setting/meeting sales targets, including motivating staff to do work with a customer focused attitude to drive sales. • ensuring compliance with health and safety legislation• preparing promotional materials and displays• liaising with head office