Develop territory for sales of Residential/Commercial HVAC, Hydronics, Water Heater products and accessories to contractor base in Philadelphia Area.Coordinate sales plans and trainings with company branches and manufacturers represented. Introduce new products to existing and new contractors. Responsible for $1 million of contractor sales. Increased 6% in one year. Assisted on marketing programs and product stock forecasting.

 Promote the sale of multiple manufacturers' product lines to mechanical engineers within the tri-state area. Activities include technical support, estimates, product updates, technical seminars, and personal sales calls.Construct database of mechanical engineers and their product specifications, which identifies current trends and is used as a sales tool to increase market share.Identify new business opportunities and make cold calls and/or appointments with new engineers to provide information so that Clapp-represented product lines are specified in future projects.

Promoted the sale of Weil-McLain hydronic products to wholesale distributors, plumbing, HVAC and mechanical contractors, and engineers within the five county Philadelphia $3 million sales territory. Sales activities included new product presentations, technical presentations relating to the installation and operation of Weil-McLain products, personal sales calls, training seminars, and providing technical support. Managed distributor accounts by interfacing with all personnel and departments involved in the sale of Weil-McLain products, including upper management, sales, purchasing, inventory control, warehouse, warranty/claims, and accounts payable.Conducted sales calls to established customer base either solely or jointly with distributor salespeople, at distributor-sponsored product shows, and technical product meetings and seminars. Identified new sales opportunities and made cold calls and/or visits to new contractors to provide information and literature on Weil-McLain hydronic products. Planned annual sales activities with distributors and reviewed incentives for sales goals achieved. Went on joint sales calls with distributor personnel for technical support, which ensured sales goals were achieved. Resolved warranty and other claims relating to Weil-McLain products in a timely manner, which reduced costs to the company while satisfying other parties involved. Prepared and submitted quotes of Weil-McLain products for “bid and spec” commercial projects. Provided support and assistance to distributors and contractors in the selection and pricing of residential and commercial boilers. Reported sales and territory opportunities, new accounts, and contacts via Customer Resource Management (CRM) software.

Provided support to outside sales team by preparing accurate estimates of combustion equipment for sales quotations, order entry, follow-up with customers, and ensuring all orders met customer expectations and within credit terms. Electronically entered and processed purchase orders using manufacturer WinMan ERP business system software; maintained organized electronic files.Assisted OEM and end-user accounts with product selection.

Managed the daily activities of spiral duct product line, including: blueprint take-off; quotation preparation; selling, negotiating and closing orders with customers; coordinating product deliveries and shipments; managing and stocking warehouse inventory; and providing both on- and off-site customer service. Conducted sales and follow-up phone calls with potential customers. Provided to outside salesmen quotes based on customer specifications and requests. Electronically entered and processed purchase orders using manufacturer-specific ordering software. Expedited orders by preparing submittals for mechanical engineers. Other duties included: outside sales support; answering and directing incoming phone calls; providing full product-line quotations; assisting clients and engineers with product selection; and maintaining organized electronic files.