Manage ride schedules between booking company and driver fleets. Assess and resolve any issues that arise through schedule conflicts.

Assisted developers with their coding and messaging needs. Provided knowledge of coding features with Twilio’s API and Whatsapp integration. Escalated on going issues to phone carriers and assisted in basic code debugging.

Participated in the production of a full service website application for a theater in Portland, Oregon. Development of this site was done in Visual Studio using Entity Framework in an array of languages including C#, HTML and JavaScript. I assisted in feature enhancement and bug fixes.

Provide knowledge and understanding in bank practice and policy. Provided maintenance to customer accounts and deepened relationships with relevant products and services.

Console customers in purchasing electronics/office supplies. Preparing and/or repairing software with customer computers.

Seasonal Employment.Take toy catalog orders(check and credit card), general and escalated customer service issues by phone and email, data entry, coach and manage employees(staff of 15-20), general office work.

Consult in the sales of gardening equipment and related products. Assisted in the loading and unloading of product. Construct and display gardening equipment.

General understanding of class action lawsuits. Answer questions and provide appropriate information based on info given by clients and legal system, train new employees, create and provide documents for new employees, create basic web pages for internal use, light data entry.

Provide troubleshooting techniques and solutions over the phone to customers and service techs in busy retail stores over phone and email, created/ enforced and document customer return policy, build/ repair/ program/ship photo kiosks, operate forklift and organize warehouse stock.