Provide program management for the Office of Information & Technology (OIT), Product Engineering (PE), Veterans Experience Services (VES). - Responsible for comprehensive portfolio management and implementing information technologies that are aligned with the business strategies of the organization.- Responsible for a wide range of duties related to adapting and implementing new methods and models that incorporate new technical tools and techniques. This includes implementing new agile methodologies to improve software delivery incrementally while increasing transparency and collaboration between portfolio scrum teams. - Provide expert disciplines such as requirements, analysis, project planning, budgeting, cost analysis, acquisition, configuration management, data management, information systems and network security.- Development of leading-edge strategies, standards and policies, for developing advanced computer software applications. - Analyze information systems requirements, environments to create an IT project and and technical plan and determines new and innovative approaches and develops solutions to complex IT systems.- Lead modernization efforts by using best practice Human Centered Design (HCD) methodologies to improve VA.gov user experience by using qualitative research data that helps solve problems and seek solutions that prioritize veteran's needs. - Lead Electronic Health Records Management (EHRM) modernization team by collaborating between large development and research teams to include discovery, design, delivery and measurement phases.- Lead modernization efforts to help improve veteran experience on benefits discovery to ensure veterans are aware of what benefits they are eligible for in a more streamlined experience.

•Provide project management/agile coaching expertise to the HHS.gov website. HHS.gov is the main website for the U.S. Department of Health and Human Services providing credible and timely information on health care, public health, and human services in the United States and connects Americans to trusted government-funded research, programs, and other resources from across the Department. •Responsible for collaborating and establishing our SAFe agile methodology framework from concept to implementation across 6 Scrum teams (called our Agile Release Train or ART). •Responsible for collaborating, creating, and maintaining our product backlog in Jira consisting of UI Design, Content Strategy, Information Architecture, UX Research. •Responsible for collaborating, creating, and maintaining our Confluence repository that houses all of our user interviews, wireframes, and work flow diagrams. •Serve as player-coach with servant leader mentality to assist team with setting cultural tone of agility, and customer-needs focused thinking while transitioning from a waterfall to Scrum/agile Methodology and mindset. •Lead ceremonies to practice a variety of retrospective, estimation, refinement, and facilitation techniques.•Support the Product Owner to refine and maintain the product backlog. •Curate and present information to product owners, client stakeholders, or Bixal senior management as requested. •Brief PMO and Bixal Leadership on project progress. •Identified plans and resources required to meet team goals and objectives. •Oversee and manage cost and budget constraints. •Coordinate with other contractors to manage performance. •Foster relationships with vendors to promote positive working relationships. •Drove team success through shared vision and recognition of quality performance. •Reported regularly to managers on project budget, progress and technical problems.•Recruited and oversaw personnel to achieve performance and quality targets.

• Provide project management expertise to the Consumer Information and Insurance Oversight (CCIIO) for Centers for Medicare and Medicaid Services (CMS). This concept-to-launch effort will provide a modern, cloud-based health data analytics platform supporting the development of Marketplace Integrated Data Collaboration and Analytics Platform (MIDCAP).• Responsible for collaborating and establishing our agile methodology framework from concept to implementation across 2 requirements Scrum teams and 3 development Scrum teams. • Responsible for collaborating, creating, and maintaining our product backlog in Jira and producing 5 separate Kanban boards for each Scrum team in Jira. • Serve as player-coach with servant leader mentality to assist team with setting cultural tone of agility, and customer-needs focused thinking while transitioning from a waterfall to Scrum/agile Methodology and mindset. • Responsible for creating and maintaining our MIDCAP Project Management Confluence Page that provides a way of communication and transparency to our federal clients. • Create and maintain our Integrated Master Schedule from concept to launch of each project increment. • Responsible for the project risk management process including ownership of Risk and Issue Log and facilitation of weekly risk management meetings.• Collaborate with internal subject matter experts and external clients to produce and deliver the MIDCAP Product Roadmap.

• Provide product management expertise to the CMS Innovation Center (CMMI) to develop a modern, cloud-based health data analytics platform to support the development of next generation Centralized Data Exchange (CDX) system from concept to launch. • Collaborate with internal experts and clients to produce and deliver CDX Product Roadmap.• Own the launch and release plans, collaborating with product managers, business teams, customer experience teams, engineering teams, and testing teams to ensure proper prioritization of product features.• Oversee whole CDX platform comprised of multiple products and one Scrum team. • Work with customers, customer experience team, and engineering teams to develop requirements for new health care analytics product jointly under development with the Federal Government such as the HL-7 FHIR Standard. • Serve as player-coach with servant leader mentality to assist team with setting cultural tone of agility, and customer-needs focused thinking while transitioning from a waterfall to Scrum/agile Methodology and mindset. • Collaborate with and direct User Experience (UX/UI) team to develop user interaction diagrams and mockups.• Be the voice of the customer, develop and understand different user personas, and conduct user acceptance. • Communicate product features and benefits to customers, NewWave executives, and stakeholders through presentations and product demonstrations. • Oversee and manage concept to product launch of CDX MVPs. • Responsible for the project risk management process including ownership of Risk and Issue Log and facilitation of weekly risk management meetings.

• Provide program management and product management expertise to CMS to support their effort in improving the quality of care delivered by hospitals, and empower consumers to make more informed decisions about their healthcare. • Facilitate and coordinate the effort to move from waterfall system development to agile system development following the Scaled Agile framework.• Provide product owner expertise by understanding customer needs, managing and prioritizing the flow of work for the Outpatient Quality Reporting (OQR) and Ambulatory Surgical Centers (ASC) products; communicate the program vision and roadmap to Scrum teams; participate in Program Increment (PI) planning sessions, and attend and participate in system demos.• Participate in weekly Agile Release Train (ART) Sync meetings, where the various Scrum teams discuss progress and impediments.• Manage all activities relating to Hospital Quality Reporting (HQR) scope planning, capacity planning, and release planning; facilitate and coordinate any issues that might arise with scope, capacity or release planning with several contractors and CMS to come to a solution.• Manage the day-to-day operations surrounding my specific program scope planning including: scope change management, release planning (including release scope management), backlog grooming, educating the HQR team on areas of improvement for scope management, identifying scope to be included in an HQR release, and communicate status of release planning to HQR Stakeholders, including maintaining the HQR Release Dashboard.• Facilitate, coordinate and lead the scope management workgroup meetings to define, improve and implement best practices for HQR scope management. This included discussion of current processes on managing scope, identifying pain points, and discussing areas for improvement.• Manage and maintain the program/product backlogs for each HQR increment in Atlassian Jira software.

•Provide project management oversight for the Physician Quality Reporting System (PQRS) project on the Portfolio, Program and Project Management (PM3) contract with the Centers for Medicare and Medicaid Services.•Manage, update, and maintain Microsoft Project Executive Management Project Schedule including multiple sub-contractor plans.•Manage, update, and maintain Microsoft Project Decommissioning Management Project Schedule including multiple sub-contractor plans.•Principle team member and one of 2 main points of contact with the federal customer. •Provide updates to all team members and upper management.•Assess, manage, and report risks including developing risk mitigation and contingency plans.•Maintain collaboration and communication with multiple contractors on a daily basis. •Facilitate project meetings and discussions.•Comply with all organizational processes and CMMI Level 3 rated guidelines.•Lead efforts bringing both the Line of Business (LOB) participants and the Enterprise Service (ES)/Technical Enterprise Architecture (TEA) participants together to successfully integrate enterprise solutions across contractors and ISG groups.•Manage and oversee release coordination between an LOB and a TEA/Enterprise Service. •Identify and resolve gaps between Enterprise/TEA and LOB effort.•Suggest solutions from previous and parallel efforts to resolve LOB concerns/issues.•Integrate with other EIPMs to ensure timely awareness of any LOB issues and apply lessons learned to current and future efforts.•Ensure appropriate and timely communication including LOB/ES schedules and schedule updates that impact teams, new change requests, elicitation schedules, and other pertinent information on a weekly basis.•Deliver status to management including risk escalation or change in risk status, escalating to executive-level management as appropriate. Function as an Enterprise Service SME to the LOB audience/function as the LOB SME to the Enterprise audience.

Project Manager, CMS Physician Quality Reporting System (PQRS) project on the Project Management Business Requirements (PMBR) contract: • Provide project management oversight for the Physician Quality Reporting System (PQRS) project on the Project Management Business Requirements (PMBR) contract with the Centers for Medicare and Medicaid Services• Manage, update and maintain Microsoft Project Executive Management Project Schedule including multiple sub-contractor plans • Provide updates to all team members and upper management• Assess, manage, and report risks including developing risk mitigation and contingency plans• Collaborate with multiple contractors, daily• Facilitate project meetings and discussions • Plan, develop, and execute project tasks and activities as directed by the Federal customer• Comply with all organizational processes and CMMI Level 4 rated guidelines • Provide input regarding organizational project management processes

Software Test Engineer, CMS Durable Medical Equipment Prosthetics Orthotics & Supplies Bidding System (DMEPOS DBidS):• Member of the project team implementing the Durable Medical Equipment prosthetics, Orthotics & Supplies (DMEPOS) Bidding System (DBidS) for the Centers for Medicare and Medicaid Services. The DBidS application is a 3-tiered Java-based web application that uses technologies from IBM, Oracle, Informatica, and MicroStrategy• Test web applications across multiple browsers and browser versions consisting of Java (J2EE)• Perform smoke, regression, functional, and end-to-end testing in Development, Validation, and Production environments using both manual and automated testing tools for the DBidS contract with the Centers for Medicare and Medicaid Services• Work closely with project managers, development team, and business analysts to develop test cases, report, and assist in resolving software problems• Execute test scripts utilizing HP Quality Center and provide Test Result Reports for review• Track defects from discovery to successful correction• Participate in requirement and test case peer reviews• Develop test cases for and execute Section 508 Compliance testing• Wrote/updated automated test scripts using HP Quick Test Pro• Performed/facilitated load tests using HP LoadRunner• Accurately estimate work effort associated with test case creation and test case execution• Utilize Waterfall and Agile Business Methodologies in the Systems Development Life Cycle (SDLC)

Business Analyst, CMS Durable Medical Equipment Prosthetics Orthotics & Supplies Bidding System (DMEPOS DBidS): • Support the analysis needs of implementing the Durable Medical Equipment prosthetics, Orthotics & Supplies (DMEPOS) Bidding System (DBidS) for the Centers for Medicare and Medicaid Services. The DBidS application is a 3-tiered Java-based web application that uses technologies from IBM, Oracle, Informatica, and MicroStrategy• Work directly with customer to assist in elicitation of business requirements• Act as a liaison between stakeholders to elicit, analyze, communicate, and validate requirements and business processes• Develop/update documentation based on CMS processes• Assist in development of use cases and scenarios • Assist in management of requirements in requirement repository• Participate in weekly JAD sessions to define criteria and input from stakeholders

Help Desk Analyst, CMS Durable Medical Equipment Prosthetics Orthotics & Supplies Bidding System (DMEPOS DBidS): • Tier 2 help desk support for the Durable Medical Equipment prosthetics, Orthotics & Supplies (DMEPOS) Bidding System (DBidS) for the Centers for Medicare and Medicaid Services. The DBidS application is a 3-tiered Java-based web application that uses technologies from IBM, Oracle, Informatica, and MicroStrategy• Interact with support engineers and developers during open bidding window for customers bidding cycles• Provide corporate help desk support through Spiceworks Help Desk ticketing system