I am responsible for developing and implementing HR strategies, policies, and procedures aligned with our organization's goals. Leading and managing the HR team, I provide guidance and support to ensure effective HR initiative execution. I oversee the entire recruitment process, from candidate sourcing to onboarding. My role includes developing and implementing employee engagement and retention programs to create a positive work environment. I ensure compliance with employment laws and regulations, manage employee relations, and deliver training programs on HR policies and compliance. Additionally, I oversee performance management, compensation, and benefits programs, and stay updated on HR trends to recommend improvements to our practices.

I played a pivotal role in fostering our company culture and values in collaboration with leadership. My responsibilities included meticulously documenting and consistently updating employee policies and handbooks, ensuring clarity and compliance. I designed and implemented workforce strategies, covering recruitment, retention, and the professional development of qualified candidates. I actively coordinated events aimed at recognizing and acknowledging our employees' dedication. Overseeing data entry and employee record maintenance was a crucial part of my role. I actively participated in investigations and provided guidance for disciplinary actions when necessary. My role extended to the development and oversight of comprehensive employee onboarding and training programs, ensuring a smooth transition for new team members. Furthermore, I contributed my expertise to crafting and facilitating training for our client teams, including process documentation and knowledge base management. My dedication to these responsibilities was aimed at cultivating a thriving workplace culture and equipping our teams for success.

Direct strategic operations of top marketing services company providing print management solutions for large national retail accounts. Partnered with executive leadership and company owners to advance key initiatives, including optimizing client onboarding with front line staff and coordinating activities of all strategic operations support team members. Strengthened client relationships by leading high-level meetings with company’s executive leadership and client executive leadership teams. Build and lead Strategic Operations Support team, interview new hire candidates, train and coach teammembers on marketing execution and managing client expectations, and evaluate team member work performance. Oversee client communications, monitor change control processes, perform problem-solving, and identify and reduce potential risks.● Orchestrated closure and relocation of fulfillment facility to another location in different state while continuing operations with zero negative impact to clients.● Led full cycle project management of client marketing campaigns in collaboration with on-site Creative and Production teams from analyzing client requirements and creating project scope to setting projectschedules/timelines and facilitating project approval processes.

•Process weekly & semi-monthly payroll for all warehouse, store, and sales team•Administer group insurance programs for medical, pharmacy, dental, life, disability and supplemental policies•Audit weekly medical, pharmacy and dental invoices and detail report for payment and SOX compliance• Manage new and existing employee data within multiple HR-related systems.• Create and manage workflow to ensure all payroll & HR benefit transactions are processed accurately and timely.• Provide accurate and timely reporting on a monthly, quarterly, and yearly basis•Administer 401(k), FMLA, and COBRA•Maintain Employee Manuals•Primary contact for all hiring, promotions, transfers, and terminations•Assist in recruiting, interviewing, on-boarding and termination of employees•Maintain and audit all personnel files•Provide and conduct employee/manager compliance training•Investigate any claim of local, state, federal, or company policy violation

• Create and manage employee relations, compliance, benefits, acquisitions, and recognition programs• Collaborate with internal and external teams to plan and implement human resource initiatives and systems to enhance productivity• Manage new and existing employee data within multiple HR-related systems.• Create and manage workflow to ensure all payroll transactions are processed accurately and timely.• Provide accurate and timely reporting on a monthly, quarterly, and yearly basis.

• Communicated with candidates using a variety of channels, explaining open positions and assessing whether they would be a good fit.• Provided interviewers with extensive background information about each candidate• Served as candidates’ primary point of contact• Participated in weekly team meetings and strategy sessions.