Sean Bose Email & Phone Number

Mississauga, Ontario, Canada

• Receives and tracks all required documentation/information regarding applicants, and refers appropriate applicants to client groups for follow up• Responsible for supporting the hiring managers through the recruitment process• Coordinates online orientation and learning for clients in timely fashion and troubleshoots usage of the online platform with client groups• Ensures records management and electronic files are in order with all the relevant information• Follows all Canadian Red Cross policies and procedures in the off –boarding of clients as directed by Hiring Managers / Business Partners• Schedules, coordinates and conducts new hire briefing and orientation; maintains new hire materials (e.g., Letter of Engagement) and ensures they are up-to-date• Resolves routine problems/complaints using informed judgement, in accordance with organizational guidelines/procedures• Prepares appropriate documentation required to complete the transactional processing of client status changes• Maintains excellent client service and quality management in service delivery• Updates Taleo in a timely manner during recruitment cycle steps• Ensures that the required personnel documents have been provided and compliance forms and policies are completed• Schedules and conducts interviews, files appropriate paperwork; also communicated with HR Supervisor• Acts as the first line of support for current and prospective Canadian Red Cross personnel in order to resolve a wide variety of client inquiries and requests• Train and manage a team of 20 volunteers and interns for the HR Recruitment Team

Mississauga, Ontario, Canada

- Handle on average 150 phone calls from all three hospital sites- Managing and directing on average 400 patient transport, housekeeping and maintenance requests- Assigned on average 80 maintenance work order requests- Responsible for identifying and verifying patient information for safe patient transport- Effectively communicating information with 30 team members on a daily basis- First point of contact for all requests from external and internals clients; dealing with the issues in a courteous manner- Performance management; meeting goals such as time management and customer service- Cohesively working with management to ensure requests are completed- Ensure proper protocol is followed

Bachelor'S Degree, Human Resource Management

Activities and Societies: Member of Human Resources Student Association (HRSA)

Human Resource Administration