Sean Brandom's Location
El Paso, Texas, United States, United States
Sean Brandom's Contact Details
Sean Brandom work email
- Valid
Sean Brandom personal email
n/a
Sean Brandom phone numbers
About Sean Brandom
I identify problems, create systematic solutions to those problems and implement those solutions.
Sean Brandom Work Experience Details
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Narrative ConsultingUnited States -
OwnerIam It Oct 2022 - Present -
Security EngineerVaro Bank Apr 2022 - PresentSan Francisco, California, Us● Configured OKTA Role Based Access Control using complex OKTA workflows (no code platform).● Configured OKTA OIG in Beta and partnered with OKTA to implement certification tools and access requests that meet Identity Governance Requirements● Managed project to decouple Active Directory and rebuild IT infrastructure to accommodate IDP centered workflows● Configured automation for dynamic on and offboards downstream from our HR tool● Managed multi national project to meet our OCC and PWC IAM compliance requirements by auditing environment and implementing long term IAM process changes -
It Support EngineerVaro Bank Oct 2020 - Apr 2022San Francisco, California, Us● Built service catalog and ticketing automation for IT operations● Configured over 50 cross app integrations● T3 Support for IT ● Managed and performed quarterly reviews of user access controls for PWC and OCC● Migrated Jira on Prem to Jira Cloud
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System AdministratorDisqo Mar 2020 - Oct 2020Glendale, California, Us● Provided sole end user technical support to multi national company● Built out software service catalog and automation● Designed and automated SLAs and reporting functions for IT services● Revamped onboarding process● Built out asset management policy and inventoried all hardware assets in stock● Configured JAMF for deployment to apple users at company● Managed all HW assets in US -
System AdministratorOpus Interactive, Inc. Feb 2018 - Feb 2020Hillsboro, Oregon, UsManage and maintain over 200 hundred servers from a wide range of clients.● Monitored and resolved issues with network connectivity and OS functionality on affected VMs● Configured and deployed VM's and assisted EU's with deployments of their webserver via Direct Admin or IIS respectively.● Managed and maintained email accounts for hundreds of users. Resolved local connectivity issues, DNS management, and firewall modification to prevent and defend against intrusion.● Managed and maintained physical colo space for dozens of clients. ● Assisted with development of an internal Knowledge Base. -
Deskside/ Techbar Support TechnicianNike Feb 2017 - Feb 2018Beaverton, Or, UsProvide technical support for Nike corporate employees and Nike executives. Resolved issues with Mac, Windows 7 and 10, IOS, Android, and printers. Provide procedural and technical guidance for my team. ● Resolved issues using the following resources and am familiar with: Active Directory, Microsoft Exchange, Citrix Receiver, Cisco AnyConnect, VMware Horizon, JAMF, Software Center/SCCM, and Keychain.● Provided remote support for Tampa offices, Oregon offices and Memphis offices as well as worked in both NYC headquarters and WHQ in Beaverton.● Was a go to resource for my team, new employees at WHQ and provides resolution steps via slack channels and team email correspondence.● Perfect attendance in 2017 -
Senior Technical AdvisorApple Jul 2014 - Feb 2017Cupertino, California, UsHandled supervisoral escalations to resolve highly technical issues or de-escalate situations where one or more of the parties involved was frustrated with the product, the service, or the client. (Through Vendor Xerox Inc)●. Maintained quickest handle time in building of 300 employees for two years running.●. Assisted with mentoring new employees and created a list of self made KBs for the more complex technical steps and advanced troubleshooting.●. Was offered supervisor promotion in alternative location.●. Used GCRM and iLOG for logging.●. Resolved wide range of issues including Mac, IOS, Windows (In regards to itunes), Advanced apple applications (Imovie, Garageband, Iphoto, aperature), and network configuration and troubleshooting.●. Spent my off hours providing guidance and assistance to my peers -
Technical Assistant - (Seasonal)Tvg Network Betfair Us Mar 2011 - Jul 2014Los Angeles, Ca, UsDuring the season surrounding the Kentucky Derby for 4 consecutive years provided phone support and basic computer troubleshooting assistance to potential betters. ●. Provided basic information regarding current odds, races, horse backgrounds and tracks. ●. Provided scheduling assistance, took payments and provided legal advice regarding taxation. ●. Provided basic browser support for our online website.● Perfect attendance, and always received a call to come join them the next year for derby season.
Sean Brandom Skills
Troubleshooting
Customer Service
Os X
Time Management
Microsoft Office
Verbal De Escalation
Wireless Networking
Virtual Private Network
Sap Hana
Computer Hardware
Microsoft Exchange
Active Directory
Windows 7
Windows 8.1
Windows 10
System Center Configuration Manager
Casper
Servicenow
Cisco Anyconnect
Citrix Xenapp
Jamf
Sean Brandom Education Details
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Cleveland High School
Frequently Asked Questions about Sean Brandom
What company does Sean Brandom work for?
Sean Brandom works for Narrative Consulting
What is Sean Brandom's role at the current company?
Sean Brandom's current role is IAM Engineer.
What is Sean Brandom's email address?
Sean Brandom's email address is se****@****ive.com
What is Sean Brandom's direct phone number?
Sean Brandom's direct phone number is +150396*****
What schools did Sean Brandom attend?
Sean Brandom attended Cleveland High School.
What skills is Sean Brandom known for?
Sean Brandom has skills like Troubleshooting, Customer Service, Os X, Time Management, Microsoft Office, Verbal De Escalation, Wireless Networking, Virtual Private Network, Sap Hana, Computer Hardware, Microsoft Exchange, Active Directory.
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