Sean Bruce work email
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Sean Bruce personal email
I am an individual with a strong passion for excellent service delivery, from the initial sales process through the implementation or commissioning phase and finally (however most importantly) the ability to not only deliver, but maintain a "best in class" service experience, which will result in superior client retention rates.The above is underpinned by ensuring that departments are staffed by motivated Team players, sharing the same vision and ethos.
Red Kangaroo Limited
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- Employees:
- 4
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General ManagerRed Kangaroo Limited Jan 2018 - PresentReading, United Kingdom
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Hotel ManagerTravelodge Hotels Limited Sep 2016 - Nov 2017London, United Kingdom -
Self EmployedAbil/Leaseplan Uk Apr 2016 - Sep 2016Slough, United KingdomOffice moves (relocating work stations, data, telephony, computers and desks)Assembling new work stationsInstalling Audio Visual equipmentDecorating (carpeting and painting)
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General ManagerVirgin Active Jul 2009 - Dec 2015Wokingham, Berkshire, UkRecruitment, development and evaluation of staff.Implementation of Club budgets.Achieving performance and profitability targets.Ensure that the Virgin Active brand and standards are adhered to at all times.Ensure that we deliver the highest level of customer service to our members.Implement and maintain strict health and safety disciplines within Club.Offer full support to the Sales Team. -
Owner/MemberGold And Platinum Securities 004Cc Apr 2007 - Mar 2009Durban Area, South AfricaOn-line share trading software and service sales.Gaining and retaining client memberships.Conduct weekly seminars on trading strategies.Performing training on both an individual and group basis on financial instruments, trade platforms, interpretation of technical analysis, implementation of trade strategies and money/risk management
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Service And Operations ManagerCanon Office Automation Sa Mar 2004 - Mar 2007Durban, South AfricaAdvising on strategic direction and long term planning.Executing business strategies and achieving financial growth.Comprehensive financial forecasting and controlling Cost Centre budgets.Service level and Customer relationship management.Developing processes and procedures that will enhance service delivery and profits.Management of Stores, including warehousing and distribution.Sales assistance.Analysing and reporting on the above.
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Service And Operations ManagerIntervid Ltd Jul 2002 - Feb 2004South AfricaFormulating and implementing business processes and procedures.Service and Maintenance Methodology and Standards.Call Centre management.Service Level and contract negotiation.Service level management.Profitability of Division i.e. Financial forecasting, budget formulation and cost containment.Implementing formal job descriptions and key performance area's.Introducing a structured training program.Identifying skill vs install base.Assisting in the building of a knowledge base.Advising and assisting in the evaluation of an ERP solution.
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Service ManagerCanon Office Automation Feb 2000 - Jun 2002South AfricaResponsible for the profitability of the division i.e. financial forecasting and budget formulation for four divisions.Implementation of sound operating processes.Service level implementation and management.Call Centre management.Stock control.Implementation of a structured training program.Sales assistance.
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Regional Operations And Quality ManagerPersetel Q Data Networks Oct 1995 - Oct 1999South AfricaThis company changed names (Centera (Pty) Ltd to Q Data Networks (Pty) Ltd and finally Persetel Q Data Networks (Pty) Ltd) during the period 1995 to 1998 through mergers and acquisitions.Duties:Control of correct allocation income, costs and expenses.Implementation and maintenance of ISO9000 Quality Management System.Implementing, maintaining and improving workflows between departments and branches.Evaluating and approving suppliers and contractors.Identifying any possible trends or matters that may have a potential or actual detrimental affect on the quality of product or service being delivered.Stock and risk control for the Region.Sales Assistance.Conducting quality of service reviews with customers.Reporting on the effectiveness of the Quality Management System to the Managing Director.
Sean Bruce Skills
Sean Bruce Education Details
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Damelin College, South AfricaPass -
Sgs Yardsley InternationalPass
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Quality Systems InternationalPass
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View Point Training, South AfricaPass
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Damelin College, South AfricaPass
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Grosvenor Boys High Sa
Frequently Asked Questions about Sean Bruce
What company does Sean Bruce work for?
Sean Bruce works for Red Kangaroo Limited
What is Sean Bruce's role at the current company?
Sean Bruce's current role is General Manager at RED KANGAROO LIMITED.
What is Sean Bruce's email address?
Sean Bruce's email address is se****@****e.co.uk
What schools did Sean Bruce attend?
Sean Bruce attended Damelin College, South Africa, Sgs Yardsley International, Quality Systems International, View Point Training, South Africa, Damelin College, South Africa, Grosvenor Boys High Sa.
What skills is Sean Bruce known for?
Sean Bruce has skills like Coaching, Customer Service, Fitness Training, Fitness, Personal Training, Sales, Operations Management, Team Building, Sales Management, Customer Retention, Account Management, Training.
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Sean Bruce
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Sean Bruce
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