• Strategically plan and execute inventory excellence in building programs, to understand profitability. While increasing stores management protocols and performance on understanding profit and loss. • Ability to Work, Train and Coach with all levels of personnel to have a “Can Do” and “Lead by Example” attitude. • Ability to enhance Marketing by four walls mentality, and various new and old outlets. Success is built on community embracing the culture and wanting to be a part of something special. Created and excelled at spirit nights, fundraisers, and local fundraising for all community organizations and sports.Consulted & Trained, and developed different levels of management on self-performance, and store-performance capabilities(P&L). • Create and maintain fiscally sound restaurants holding the highest standard within Jersey Mikes brand!Started and made proficient Crunchtime systems for the company before nationwide rollout. Love creating innovative and out the box thinking for (SOP)standard operating procedures. • Follow up with customers and businesses to ensure 100% customer satisfaction with Catering, Fundraising, and visits. • Resolve all customer/employee interactions with problem solving and planning. Set up action plans with general managers for customer evaluations and feedback.. • Achieved several regional awards for year over year sales growth and operational excellence . Also increased EBIDTA by 10-15% in all stores in area year over year. • Proficient in scouring new store sites, demographics, construction, installation, hiring new teams, and setting inventory pars for optimal success. As well as coaching teams on grass root marketing for openings and beyond.. • Great ability to spot talent and keep full rosters with Managers & Crew (Bench)succeeding in great work environments, Turnover in stores is at an all-time low. Successfull in set-up of training programs for all levels while keeping a fun and competitive atmosphere for all.

I take care of all company customer service issues within my market. I also run a positive, innovative, and top notch market. I train, hire, inspire and coach all automotive techs into successful situations. We build customers for life for all automotive needs .

• Strategically planned and executed inventory excellence in building programs, to understand profitability. While increasing stores management protocols and performance on understanding profit and loss. • Ability to Work, Train and Coach with all levels of personnel to have a “Can Do” and “Lead by Example” attitude. • Ability to enhance Marketing by four walls mentality, and various new and old outlets (Grass roots, social Media, Third Party Delivery, Radio, Schools, Fundraising and Community Involvement). Success is built on community embracing the culture and wanting to be a part of something special. Created and excelled at spirit nights, fundraisers, and local fundraising for all community organizations and sports.Consulted & Trained, and developed different levels of management on self-performance, and store-performance capabilities(P&L). • Accounted for all funds associated with entire businesses Microsoft Office/QuickBooks (payroll, bank records, deposits, withdrawals, transfers, bill payment, bonuses etc.) • Followed up with customers and businesses to ensure 100% customer satisfaction with Catering, Fundraising, and visits. • Resolved all customer/employee interactions with problem solving and planning. Set up action plans with general managers for customer evaluations and feedback.. • Achieved several regional awards for year over year sales growth and operational excellence . Also increased EBIDTA by 10-15% in all stores in area year over year. . • Opening new stores from the ground up through construction, installation, hiring new teams, and setting inventory pars for optimal success. As well as coaching teams on grass root marketing for openings and beyond.. • Great ability to spot talent and keep full rosters with Managers & Crew (Bench)succeeding in great work environments, Turnover in stores is at an all-time low. All while succeeding in set-up of training programs for all levels while keeping a fun and competitive atmosphere for all.

I oversaw several food and liquor concession stands as well as retail merchandise stands at Allstate arena, Joliet speedway and soldier field for all events scheduled. Have several building sales records on alcohol and food sales and team performance! Was able to uplift and motivate team after team to perform at highest caliber during peek performances and Showtimes ! All while having my team have spot on inventory and cash and credit handling with less shrinkage and waste. We were number one for several years in a row in sales .

Worked in seasonal shift manager,assistant manager,co manager and store manager at several different locations with all retail management duties(schedules,evaluations, inventory,recruiting and training teams, loss prevention, P&l management)and updating store designs and visuals. All while increasing store sales potential-performance, customer traffic and customer experience. More hands on coaching staff on the fine art of chocolate:).

I came up with different visual designs and floor changes that corporate approved for entire area that were more customer focused. I handled all scheduling, hiring, firing, employee training and management development. All while coaching all managers on importance of upselling and making customers feel special by giving choices and personal experiences . We intern increased store volume sales year over year and customer satisfaction scores .

Created the seasonal store design from scratch space while handling inventory, visual, and hiring seasonal staff. Managed through end of season. Was number 2 in company that year in sales for a new location . Also we were recognized for low shrinkage with high results and creating a team atmosphere which recognized several individuals for performance in company standards.

I managed several locations that were under performing on all levels of business and turned them around operationally and fiscally. Did all store manager duties in all stores at once really learned how to multi task and patience :). I built teams that were sustainable and well equipped for success in the future. Created several different inventory and labor guidelines for vast store potential to all management and crew .Was a test store for successful 5 dollar hit and ready pizza idea.

I oversaw several stores under a single franchisee. I was in charge of Operations in all stores to company standards. Along with controlling markets Inventory ,P&L management, employee and manager progression and building top line sales and customer satisfaction.

Waited tables , hosted, and bartended when shifts were available .customer service In full serve restaurant . Recieved several customer experience excellence awards.

Dispatched for police, fire, and village services . Also completed Clerical work for tickets, warrants, village compliance, all while taking care of police station window and citizens .

All dispatching for state police and all tollway maintenance vehicles. Cad training and Microsoft office.

Read household meters for all Nicor customers business and residential over my service area. Dealt with inspection of meters along with customer interaction.