Sean Carleton Email & Phone Number

Detroit, Mi, Us

Allen Park, Michigan

Greater Detroit Area

Maintain restaurant operations for fifteen locations including daily sales, profit, quality, cleanliness, hiring, training, food safety and recruiting. Achievements:Developed supervisors to build multiple site operations. Identified leadership talent from existing team and mentored three supervisors within 45 days to build an effective group to manage 15 locations. Improved staffing by developing management pipeline for potential managers. Developed and certified 40 managers within two months meeting 50% of annual goal. Launched grand reopening plans with marketing supervisor. Developed events to increase and sustain sales by 10% for one month after promotional events.

Livonia, Michigan

Managed operations for five sites. Achievements:Developed Food Safety System and branding for new franchisees. Established Facebook Reviews ranking of 4.9/5. Worked with staff to become the highest rated franchise site on Facebook for training, hospitality, and customer recovery. Assisted employees in securing employment after business closing. Maintained staff communications to ensure 100% of staff found employment.

Detroit, Mi.

Guided sales operations including P&L, QA/QC, food safety, and employee hiring and training for six sites. Initiative increased franchise sales and profits by over $25 million in annual sales and earning the coveted National Team Award. Achievements:Reduced annual food cost by $90,000 with improved training and employee development. Created plan to develop continued cost reductions of $5.000 annually for the next four years. Addressed site capacity issues to expand location. Redeveloped site with McDonald's Corporation Construction team including rezoning city alley way and an abandoned house. Expanded locations parking lot, drive thru and building increasing annual sales by $600,000 and cash flow by $200,000. Redevelop the annual holiday party to increase recognition and employee satisfaction. Reduced annual management turnover by 30%. Launched sales building incentives and bonus plan to enhance annual operator cash flow. Improved operator cash flow by an average of 25%.

Brigton, Michigan

Provided individual Franchise Owners consulting to ensure Quality, Customer Service, Cleanliness, Sales and Community Relations. Conducted site audits for franchisee agreements to maintain branding. Achievements:Mentored and coached owner and restaurant management team to grow annual sales by $700,000 for new franchisee. Selected as inaugural member of the "Urban Plan" team to oversee capital investment in Detroit.Addressed franchisee default terminating operator and awarding three sites to another franchisee. Restored sites to company standards and stopping damage to the brand. Implemented operations routines to maximize profits and improve cash flow. Provided training to operators, managers and mid managers to control food cost and labor discipline to increase annual cash flow by $54,000. Transitioned successful McDonald's corporate program to a franchisee led program. Worked with franchisees on plan development and training. Implemented plan with franchisee's assuming program control. Helped operator establish new high impact site. Developed mid-management personal for location focused on operational routines. Assisted in recruiting and training for airport site development. Launched operation exceeding initial sales and cash flow projections and earning recognition awards for exceptional operations.

Business Administration And Management, General

Business Administration And Management, General