Sean Carr Email & Phone Number

Texas, United States

Flower Mound, Texas, United States

Irving, Texas, United States

-Supervised the Cash Offer team to ensure that all vehicles (motorcycles, ATVs, UTVs, and automobiles) submitted for a cash offer were bid accurately and in a timely manner. -Supervised the Cash Offer Support team inbound and outbound communication, specifically with customers who did not accept the initial cash offer provided. Discussed the sale process.

Carrollton, Texas

-Analyzed borrower’s household income, annual tax returns/tax transcripts, credit reports, property valuations, and asset statements to verify borrower’s eligibility. -Analyzed borrowers’ ability to afford a loan modification based upon documented income, assets, monthly obligations, and expenditures. -Determined borrowers’ eligibility for loss mitigation.

Plano, TX

-Consistently exceeded quality assurance standards of 95% score with a 98% average.-Top performer and constantly met service level agreement for monthly loans review, exceeding the goal of 20 loans per month with an average of 25-28 loans per month.-Reviewed documentation to verify accuracy for borrower’s applying for a modification for Conventional, FNMA.

Dallas, TX

-Performed monthly verification agent reviews for securitized delinquency and servicing advance facilities. -Monthly reviews include advance review and validation, compliance with pooling and servicing agreement provisions, operational assessments regarding delinquency management, and cash processing.-Performed reviews of general servicing activities such.

Lewisville, TX

-Underwrote accounts for borrowers applying for a loan modification under the Making Homes Affordable program; established hardships borrowers were going through to make them fall delinquent, verified gross monthly household income, and validated the beginning of borrowers’ modification process in accordance with MHA guidelines.-Head of resolving internal.