Sean Comer Email & Phone Number

• Provide professional end-user support via telephone, email or web submits• Responsible for providing hardware and software support for Nike globally within a mixed PC and Apple environment• Acting as a level two technician handling escalated and advanced issues within the service desk• Utilize ServiceNow ticketing system for tracking and documenting• Active Directory support• Provide mobility support for IPhone, Android and Windows devices• VPN troubleshooting

Wixom, Mi, Us

Promoted warehouse automation and computerized systems to improve efficiencies and reduce waste and error margins Verified data accuracy-part numbers, locations, inventory level in EPICORAdministered interdepartmental coordination efforts to control the reception and distribution of merchandise valued in excess of 800k

Palo Alto, Ca, Us

• HPOM Transformation Team - Migration and refresh, installing/upgrading HPOM to the latest version 11.XX to all Linux, Solaris, AIX, and HP-UX platforms that's support by the latest version, across HP clients. • User Administration (setup and maintaining account)• Maintaining systems• Verify that peripherals are working properly• Quickly arrange repair for hardware in occasion of hardware failure• Monitor system performance• Install software and create file systems• Create a backup and recovery policy• Monitor network communication• Update system as soon as new version of OS and application software comes out• Implement the policies for the user of the computer system and network. Setup security policies for users.

Broomfield, Colorado, Us

• Plan, setup, install, configure and support Sun and HP servers.• Provide 24 x 7 on-call support for business critical services running on various UNIX platforms.• Monitor System performance through Solaris built-in tools (vmstat, mpstat, iostat and netstat) and third part freeware (orcallator, nagios and SE Toolkit).• Add, delete and modify user accounts on Sun and HP platform.• Perform disk management tasks (stripe, mirror, concatenate and resize data) through Veritas Volume Manager and Solstice DiskSuite.• Perform UNIX subject matter expert responsibilities for business critical services.• Perform system upgrades and patching.• Setup Custom Jumpstart and network install servers.• Setup terminal concentrators for remote console access.• Support 900+ production UNIX servers at local and remote sites in a large corporate data center environment.• Setup print queues using HP Jetadmin software on UNIX servers and workstations.• Perform system backups, daily through Legato Networked Software.• Break and Fix replace hard drives, memory, CPU's, etc.... on Unix and Windows platforms.

• Monitor and maintain adjunct computer systems and network.• Ensure integrity of all billing information from Company switches through adjunct computer network transfer to mainframe system.• Monitor and maintain real-time data processing through adjunct computer network which included database management and call processing systems in order to support various Company products such as Access, Four Digit Validation, 800 products, Flexible Call Routing, Spectrum.• Perform system backups for various mini-computers and local area network.

• Sort retrieve and deliver all inflow and outflow mail• Operate electronic inserters, bursting and folding equipment for processing customer invoices.• Maintain all mailing equipment in proper working condition.• Compare rates between the various shippers (U.S. Postal Service, U.P.S, Airborne, etc.)

B.A., Information System And Technology

Computer Information Systems

Computer Technology/Computer Systems Technology

H.S. Diploma, General/Eletronics