Sean Delaney Email & Phone Number

Dublin

Cobblestone Learning is an eLearning design agency. We are learning professionals first, where we use our experience with the practical application of learning theory on every project. Using our skills in writing, video, audio, graphic design and programming we bring our projects to life. We will help you achieve the learning goals for your organisation and your people. It is a partnership, where we listen intently, provide advice and challenge each other to come up with the best solution together. We are based in Dublin Ireland and serve the Irish and International markets. If you are interested in learning more about cobblestone learning, check out our website and follow us on facebook, twitter or even better, contact us.

• Manage a team of Instructional Designers based in Dublin and Germany• Design Customer Services, Leadership and soft skills training for a target audience of 9000 teammates globally• Create Innovative learning solutions delivered across multiple mediums, including classroom training, elearning, virtual learning and online learning content.• Design and Deliver Train the Trainer sessions to internal and global partner trainers via classroom and remote sessions• Delivered a number of train the trainer sessions to new and existing trainers, covering topics such as Learning Theory, Instructional theory, the stages of ADDIE, presentation skills, learner motivation and content marketing.

Training Manager with Ericsson Learning services.• Managed a team of 18 training consultants (training Design and Delivery)• Responsible for the Analysis, Design, Development, Delivery and Evaluation of Learning activities internally and towards customers, offering Classroom Delivery, elearning, Virtual and Social Learning, OJT, mentoring and informal learning• Directly responsible for content review and feedback at all stages in the content development lifecycle• Responsible for the delivery of learning services as part of system sales, services sales, managed services, and support projects• Collaborated with R&D organizations to develop competence plans for future releases of their solutions• Technical sales support for learning services in OSS/BSS technical portfolio areas.• Managing elearning development team and responsible for elearning Design and deployment. • Implemented Virtual Classroom solution and lead associated change management project• Resource and reporting management through LMS • Interfacing with customers, internal support functions, sales channels, senior management and learning suppliers to provide an end-to-end learning service• Manage suppliers who deliver services on behalf of our team• Meet operational targets including budgets, utilization, quality, team motivation, customer lead generation and knowledge sharing• Ericsson Certification Assessor, assessing Technical Engineers and Learning professionals to Senior level. Certifies engineers bi-annually. • Member of Ericsson Response program, which provides telecoms services in disaster relieve efforts. Supporting their learning initiatives and have been on mission in Haiti in addition to supporting training activities in Sweden.

Zagreb/Budapes

• Responsible for managing the delivery of customer training• Developed and coached a remote International team of 12 learning professionals from Dublin, Poland, Hungary and Croatia• Managed Learning Administration function in Central Europe• Actively supported supplier management and local sourcing• Cost Centers responsible (Budgeting, Cost control, Reporting). Increased team utilization (billed time) from 42% to 80% in one year• Coordinated and developed internal learning program with HR SMEs, line managers and senior management within the region

Technical trainer in the areas of Multi-Media Messaging, Mobile Internet Enabling proxy, Enhanced Database System and Service Delivery Platfrom (Telecom-VASP Solution).• Trainer for internal and customer projects for Multimedia Technologies (MMS, MIEP, SDP). • Instructional Design and program development• Performed learning consulting (Competence Gap Analysis/Reporting/Delivery) on customer sites, for example: - Multi Media Messaging training program to T-Mobile (Germany, 5 cities) - Service Delivery Platform training program to WIND Hellas, Greece- Multi Media Proxy program to Telefonica Argentina, Brazil, Venezuela, Ecudaor, Panama and Chile• Developed Training program Feasibility Studies and Implementation Proposals for technical training portfolios.

Dublin

Eircom is a telecom provider offering fixed line telephone and broadband solutions to the Irish market.Key AccomplishmentsProviding Internet support to home and business internet usersAssisting new customers in setting up Internet connections and provided existing customers with technical support

Mba, Emba

Activities and Societies: Member of the MBA Association of Ireland Smurfit Business School

Ict, Communications Technologies, Mobile Technology, Computer Science