Sean Depecker
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Sean Depecker Email & Phone Number

Operations Manager - Conversations at Sinch
Location: Edegem, Flemish Region, Belgium 12 work roles 3 schools
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Current company
Role
Operations Manager - Conversations
Location
Edegem, Flemish Region, Belgium
Company size

Who is Sean Depecker? Overview

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Quick answer

Sean Depecker is listed as Operations Manager - Conversations at Sinch, a company with 4315 employees, based in Edegem, Flemish Region, Belgium. AeroLeads shows a matched LinkedIn profile for Sean Depecker.

Sean Depecker previously worked as Product Operations Manager (Global) at Sinch and General Manager - Sinch Belgium at Sinch. Sean Depecker holds Master'S Degree, Business Studies - International Business from Lessius Hogeschool Antwerpen.

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Email format at Sinch

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Sinch

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Profile bio

About Sean Depecker

At Sinch's global product operations, my focus lies in aligning product processes across Sinch's product portfolio. With a robust background in people management and general management, my tenure at Sinch has been marked by optimizing processes and empowering cross-functional teams to excel in conversational and customer engagement technologies.With over 10 years of experience in the SaaS industry, I have a proven track record of delivering high-quality services, optimizing processes, and ensuring customer satisfaction. I hold certifications in Scrum, Prince2, and ISTQB, which demonstrate my skills and knowledge in agile project management, quality assurance, and software testing. I am passionate about building and empowering teams, collaborating with cross-functional and international stakeholders, and driving continuous improvement and innovation.

Current workplace

Sean Depecker's current company

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Sinch
Sinch
Operations Manager - Conversations
Edegem, BE
Website
Employees
4315
AeroLeads page
12 roles

Sean Depecker work experience

A career timeline built from the work history available for this profile.

Operations Manager - Conversations

Edegem, BE

Product Operations Manager (Global)

Current
Jan 2024 - Present

General Manager - Sinch Belgium

Current
May 2022 - Present

Director Of Operations - Sinch Saas - Sinch Engage & Chatlayer

Oct 2022 - Jan 2024

Head Of Saas Operations

Antwerp Metropolitan Area

Mar 2022 - Oct 2022

Head Of Operations At Chatlayer By Sinch

Antwerp, Belgium

May 2021 - Mar 2022

Delivery Manager

Antwerp Area, Belgium

  • The Delivery Team at Connective wants to ensure that Clients, Prospects and Partners have everything they need to use the Connective Services. This includes the implementation of our Solutions, the documentation of our.
  • Guiding and coaching the Delivery team
  • Internal reorganization of the business processes towards a Product oriented organization (Release Management, Change Management, Documentation & Communication)
  • Implementation of new Accountancy & Time Registration platform to improve internal reporting
May 2018 - May 2021

Project Management Lead

Antwerp Area, Belgium

  • At Connective we strongly believe that “easy is the new loyal”. Your customers demand high-end services any time, any place, on any device at their convenience. Our Digital Transaction Management (DTM) Suite is built.
  • Internal SPOC for Client Services Team
  • Planning for Client Services Team
  • Administration for Client Services Team (invoicing / forecasting)
  • Creation and supporting of internal processes
Sep 2017 - May 2018

Product Expert

Antwerp Area, Belgium

  • At Connective we strongly believe that “easy is the new loyal”. Your customers demand high-end services any time, any place, on any device at their convenience. Our Digital Transaction Management (DTM) Suite is built.
  • Functional integration workshops with clients
  • Project Management for implementation projects
  • Functional analysis and scoping for implementation projects
  • SPOC for clients
  • Presales activities
Jul 2016 - Sep 2017

Implementation Consultant - Cbk Business Line

Brussels Area, Belgium

  • FIS's ChargeBack software package offers one single interface for both Issuer and Acquirer activity, covering all types of exception processing problems related to card disputed transactions or customer claims.As a.
  • Project management
  • Problem analysis (log analysis, customer request management, verifying the problems, reporting to development) / Reporting the customer requests
  • Package installations and configuration (internal and at customer site)
  • Training to customers
  • Frequently visiting the customers at their offices in different countries (Europe)
Mar 2014 - Jul 2016

Young Professional - Fs Nbs

Diegem

  • Sean had the opportunity to do several projects as Young Professional at Capgemini:
  • Test analyst Mobile banking application
  • Test coordinator Service bonus
  • Business analyst Mobile banking applicationDuring these projects, Sean tasks included:
  • Defining business requirements for next release of application
  • Workshopping with IT and Marketing
Sep 2012 - Mar 2014
Team & coworkers

Colleagues at Sinch

Other employees you can reach at sinch.com. View company contacts for 4315 employees →

3 education records

Sean Depecker education

Master'S Degree, Business Studies - International Business

Lessius Hogeschool Antwerpen

Erasmus Semester, Economics

University Of Lille 1 Department Of Economics
FAQ

Frequently asked questions about Sean Depecker

Quick answers generated from the profile data available on this page.

What company does Sean Depecker work for?

Sean Depecker works for Sinch.

What is Sean Depecker's role at Sinch?

Sean Depecker is listed as Operations Manager - Conversations at Sinch.

Where is Sean Depecker based?

Sean Depecker is based in Edegem, Flemish Region, Belgium while working with Sinch.

What companies has Sean Depecker worked for?

Sean Depecker has worked for Sinch, Connective, Clear2Pay, and Capgemini.

Who are Sean Depecker's colleagues at Sinch?

Sean Depecker's colleagues at Sinch include Jonathan Smith Santes Mina, Simonetta Sarogni, Ketan Pawar, André Amadeu Satorres, and Sofia Erdevik.

How can I contact Sean Depecker?

You can use AeroLeads to view verified contact signals for Sean Depecker at Sinch, including work email, phone, and LinkedIn data when available.

What schools did Sean Depecker attend?

Sean Depecker holds Master'S Degree, Business Studies - International Business from Lessius Hogeschool Antwerpen.

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