Sean Dyer Email and Phone Number

- Manage fulfillment of marketing offers. - Partner with Operations and Marketing to ensure quality execution on promotions. - Monitor and recap the performance of promotions for relevant stakeholders. - Contribute to idea generation, vetting, development, and go-to-market planning offers and promotions. - Work closely with product team to develop and approve promotion and offer designs, continuously improving customer experience. - Collaborate with customer experience, fraud, and risk to ensure customer feedback is reflected in future plans.

- Provide a valuable and meaningful customer experience for users by being attentive to their needs.- Resolve customer issues via email, chat, and phone support in a timely manner. - Prepare for customer inquiries and have a strong understanding of DraftKings products. - Passionately promote and represent the DraftKings brand.

- Execute in-arena event marketing activations on match-day at Red Bull Arena.- Serve as an essential club-to-fan representative for all New York Red Bulls marketing activations at events.- Fully engage fans and inspire them while participating in all activations.- Assist New York Red Bulls marketing team with all aspects of event management.

- Interact with fans (meet and greets, autograph sessions, etc.). - Responsible for facilitating interactive areas (pitching machine, whiffle ball field, video game kiosk, etc.).

- Provide freelance NFL Draft coverage for Indiana Sports Coverage.

- Generate daily content and edit the articles of other contributors on Word Press for a website covering all things New York sports. - Responsible for operating the company Twitter (@EmpireWritesBck).- Experience with Search Engine Optimization and Google Analytics - Have more than doubled website's page views and increased pages per session and time per session totals.

- Updated the athletic department's website and statistical records during my office work. - Called and input game statistics into Stat Crew software for volleyball, soccer, lacrosse, field hockey, and basketball. - Worked with NBC Sports Network in the broadcasting of a University of Delaware football game. - Worked as a Timeout Coordinator for the television broadcast of a Delaware 87ers NBA D-League game. - Field liaison for University of Delaware football games for the 2016 season, being the contact person for media members on the sideline.

- Projects included scouting reports, database creation, international football research, and writing a two-part, research-driven article series. - Scouted college players at the FBS and FCS levels as well as players already in the NFL. - Created multiple databases throughout the summer, both by myself and when combining reports from the entire company into databases. - Analyzed databases from outside companies in order to find ways to improve our company databases. - Researched European and Asian football, looking for potential NFL players to invite to our college all-star game, the Dream Bowl. - Wrote a two-part, research-driven series on the success of undrafted free agents and the different factors that lead to their success.

- Assisted the James Caldwell High School Athletic Director during my winter break. - Developed a website for the athletic department to utilize. - Helped facilitate the Holiday Wrestling Tournament hosted by James Caldwell High School.