* Maintain an upbeat environment while promoting signature drinks to the many tourists and locals that came in everyday* Provide a personalized level of customer service as well as anticipating the guests needs/concerns allowing for a pleasurable experience while driving sales* Assist in working weekly buyout's whether corporate events or something more intimate ensuring the guest enjoyed their time at the beachfront venue* Make sure opening and closing procedures along with proper money management are properly executed

• Successfully contribute to revenue breaking shifts on special event evenings, NYE/NFL/NBA etc., as well as exceeding weekly forecasts• Handle guest inquiries, feedback, and concerns professionally by seeking acceptable resolution's that ensure a memorable dining experience • Oversee opening and closing procedures including cash management, and facility maintenance to maintain cleanliness and safety standards • Assist in monitoring inventory, and identify opportunities to minimize waste and optimize goods on hand

• Monetized the brand by using strategic marketing executed through trade events, street fairs, etc. • Lead a team of 15 plus employees in meeting and surpassing our production goals • Cultivate and maintain relationships with client base while still expanding our exposure and overseeing production and distribution • Maintain variable cost by assessing timeliness of quality, production, and dependability of distribution• Successfully assisted in steering the business to achieve consistent monthly grosses in the six figure range

• Assist General Manager with day-to-day operations; scheduling, inventory, food/liquor cost control, bartending• Oversaw over 25 employees and hundreds of guess on an average shift• Manage and assisted the staff in creating a pleasurable experience for all guests• Responsible for consistently maintaining an acceptable liquor food, and labor percentage• Drove sales by informing guests of promotions and features

• Personally directed all financial responsibilities involved with the Newport Beach location in order to consistently meet fiscal goals• Assisted in driving sales that consistently produced and exceeded expectations, grossing well into the mid seven figure range • Assisted the General Manager daily in overseeing all aspects of operations in order to ensure proper implementation of procedures, policies, and protocols to maintain optimal efficiency • Prepared weekly financial reports, including purchase sheets, sales sheets, labor sheets, cost sheets, receipts, payments, etc.• Oversaw staff of 30 plus and maintained guest satisfaction by anticipating needs and implementing actions to meet those needs in a manner that would promote repeat visits • Monitoring employee performance and addressing any issues or concerns in a timely and constructive manner • Trained and assisted staff at the Newport location as well as our many other locations ensuring they were equipped with the necessary knowledge and skills to perform their respective roles

• Met sales goals by effectively managing sections and multi- tasking • Anticipated customer concerns/needs and incorporated in my service Implemented restaurant sales promotions while maintaining sales quotas • Trained new employees and ensured they were knowledgeable in order