Sean Ferguson Email and Phone Number

With over 20 years of expertise in healthcare I.T. and more than 7 years in leadership roles, I bring a wealth of experience in steering technology initiatives to drive operational excellence and innovation within the healthcare sector. As the current I.T. Director at Grossman Imaging Centers, I oversee the full spectrum of our company's I.T. needs, ensuring seamless integration and performance across diverse systems.My role involves managing a sophisticated diagnostic PACS interfaced with a Meditech front end and a MedInformatix EMR, supporting core infrastructure, and handling edge security devices for metro ethernet and internet circuits. My responsibilities extend to optimizing Cisco routing and switching across multiple cities, designing and deploying Cisco Unified Communications Voice over IP solutions, and managing both virtual and physical server infrastructures, including Dell PowerEdge and HPE Proliant servers.Key achievements include:Leading a major infrastructure overhaul that reduced I.T. operational costs by 70% through strategic optimization and vendor management.Implementing a Cisco Unified Communications platform and an advanced call center solution that enhanced communication and operational efficiency.Overseeing a data center remodel to a hyper-converged solution with 10Gbps and 100Gbps storage fabric, improving performance and scalability.Developing a custom disaster recovery solution with Veeam and AWS replication, ensuring robust protection against data loss and ransomware.Introducing an AI-driven voice agent to streamline call center operations, significantly boosting patient satisfaction and reducing agent workload.I excel in strategic I.T. planning, cross-functional team leadership, and driving technology innovation. My focus on continuous process optimization, data governance, and cost management ensures that technology solutions align with and support organizational goals.As I continue to lead and innovate, my commitment is to harness technology's full potential to improve patient care, enhance operational efficiency, and contribute to overall business growth.