Plans/strategizes the performance of Management and Occupancy Reviews (MORs) via development of an annual plan of on-site visits.Analyzes owner supplied documents and SHCC and HUD database reports to assess compliance with HUD guidelines and efficient property operationPerforms comprehensive MORs of properties to assess owner compliance with their Housing Assistance Payments (HAP) contract.Ensures each MOR complies with applicable HUD Handbooks and the Rent and Income Determination Quality Control Monitoring Guide.Creates clear, well-written narrative, findings, errors, and observations within generated MOR Reports.Uses independent judgment to evaluate properties on the basis of HUD category ratings outlined in HUD Handbook 4350.1

Educate customers on their technology needsConsult with members of partnership programs such as IT consultants, Start-ups, and members of National organizationsAchieved quotas for services, systems, and financial products

Adjudicated disability cases for the Social Security Administration Managed a caseload with a diverse amount of claim types such as Adults, Children, and Reconsiderations Corresponded with medical providers to receive medical evidence Put forward functional capacity recommendations to on staff medical professionalsApplied functional capacity determinations to a claimant’s vocational/work profile Determined if a claimant could deem disabled per the Social Security Administration’s Statues

Ensure a provider enrollment accuracy rate over 96 percent Reviewed the work of validators to safeguard against errors getting submitted to Texas Health and Human ServicesInstruct validators on critical errors made on approved applicationsJuxtapose the work of validators against the instructions and statutes of the Texas State Health and Human Service Commission

Coordinate and account for daily activities associated with section’s provider enrollment operations Coach, train, and advise staff of 8 specialists providing information and enrollment-related customer service supports Provide leadership, guidance, business, technical expertise and coordination to activities by performing analysis, design, development, testing and implementation of health care initiatives Function as the team lead responsible for compliance with multiple compliance audits.Represent Provider Eligibility and Compliance in planning and implementation of MHCP enrollment requirements

Interpreted and apply federal and state requirement for determining the eligibility of provider groups and other health care entities into MHCPReviewed and verified changed provider status information to determine continued provider eligibilityDetermined when providers are ineligible to prevent the delivery of health care services to MHCP clientsEntered and verified enrollment data in MMIS Provider File subsystem to ensure that accurate, updated enrollee information is available for claims processing and compliance reporting purposes

Analyzed and coordinated the DHS HCA Billing Programs and Processes are accurately assessed Maintained, generated, and analyzed data, reconciled accounts, produced reports, provided technical assistance, and deciphered policy, statutes, and procedures for HCA billing programsManaged and maintained integrity for DHS HCA billing programs and are accurately assessed in MAXIS, MMIS, SRU, and SWIFTProvided accounts receivable support for all Health Care Administration receivables

Direct inquiries to the correct channels connecting them to the services needed.Manage a meeting room system designed to reserve rooms for the Department of Human Services.Insure public safety by issuing visitor badges to approved guests. Sort and process mail to ensure divisions are billed correctly and efficiently. Maintain audio and visual components in meeting facilities.

Interview prospective residents and record information to ascertain needs and qualifications. Accompany prospects to available units while highlighting key amenities along the way. Ensure compliance and adherence to Fair Housing laws. Complete lease form or agreement and collects rent deposit(s). Collect monthly rents. Maintain an up-to-date resident file on every unit

Ensure excellent customer, while going the extra mile for renters.Negotiate reservations with renters to provide rental tailored to their needs.Advertise helpful services to renters.Draw up contracts to accurately reflect the terms and conditions of rental contracts.Assist in the management of a fleet of cars.

Ensure the safety of patrons, interact with clientele while creating a secure and fun environment, organize and sanitize the dining and stage areas, optimize room arrangements to best suit a high number of customers, assist other security team members and staff with their duties if needed, and provide a high level of customer service to a promote customer satisfaction.

Exceeded expectations in aspects of customer service, negotiated changes with patron’s reservations, and encouraged a relaxed and fun work space.

Studied political science as a major, while actively participating in the very competitive Big Ten division of collegiate football. I also communicated changes of plays effectively under highly stressful situations, collaborated team building activities to motivate teamwork,corresponded with members of the media for good press, and reinforced an attitude of charity by persuading other teammates to volunteer in the community