Senior Product Development Analyst
CurrentLed a technology scrum team using Rally and the scaled agile methodology, overseeing over 30 code deployments for enhancements/new features impacting over 1M customers on a daily basis. Collaborated on the migration of American Express Risk Systems from legacy systems to new systems to scale for future customers and projects, improve internal auditing, and standardize builds across the systems. Performed live production analysis for failures and reported findings to strategy, planned for error handling and remediation to reduce risk and minimize customer harm, and created L3 diagrams and over 100 user stories for the technology teams. Groomed feature requirements with business/strategy partners to prepare my system for large planning forums (PIPE) where product teams coordinated development and testing cycles with one another, dealing with capacity issues through priority planning and presenting objectives to senior leaders.