Sean Forward Email & Phone Number

• Serve as point of contact for all office-related matters such as supplies, requisitions, customer service, employee personnel files, time/pay maintenance.
• Involved in the on-boarding of center employees who originally, applied on Indeed and Linkedln, and Smart Recruiter.
• Compose financial reports to evaluate service centers to meet the financial targets and maintain profitability.
• Provide mentoring/training modules for team members professional development.
• Collaborate with Senior Management to develop strategies to streamline workflow processes for analyzing data for financial reports, fulfill staffing needs, and vendor’s requirements.
• Manage warehouse activities.

United States

• Maintain radio and data distribution systems.
• Perform signal support functions and technical assistance for computer systems.
• Provide technical assistance and training for local-area networks.
• Maintain equipment, terminal devices, assigned vehicles and power generators
• Develop innovative network troubleshooting methods that reduce downtime and lower repair costs.
• Work closely with departmental managers to determine the maintenance and growth needs of the network.

Richmond, Virginia Area

• Facilitated day to day operations and ensured overall customer satisfaction for all departments.
• Managed employee development and training requirements.
• Identified staffing needs and hires with Senior Management to ensure talent was fitting store requirements.
• Managed PeopleSoft software for hiring, performance reviews, and termination.
• Reviewed Benefits Agreements, HR Policies and Procedures to achieve compliance with Federal and State Laws
• Utilized Microsoft Excel, Access, and Microsoft Office Suite to analyze trend reporting and gap analysis for restaurant’s financials/staff needs.