Sean Franklin's Location
Broomfield, Colorado, United States, United States
Sean Franklin's Contact Details
Sean Franklin work email
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Sean Franklin personal email
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Sean Franklin phone numbers
About Sean Franklin
Creative sales driven management professional with 10 years in Sales and Account Management. Adept at driving profitable growth by leveraging all aspects of P&L. Highly skilled at building strong customer relationships. Effective communicator with ability to focus on Customer Care and Satisfaction. Excellent interpersonal skills to build teamwork.
Sean Franklin's Current Company Details
Sean Franklin Work Experience Details
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Customer Success Manager- Commercial AccountsDatadog Jun 2024 - PresentNew York, Ny, Us
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Enterprise Customer Success ManagerCanix Oct 2023 - May 2024San Francisco, California, UsSupports Enterprise Accounts at critical stages throughout their customer journey — owning theaccount from onboarding to renewal. Enabling product adoption by offering relevant and engaging learning experiences. Responsible for Growth on annual usage of Canix, Identifying, Surfacing, and Mitigating Risks. Additionally responsible for relaying and developing product feedback and feature requests with internal teams souced from Executive Business Reviews with customers. Responsible for 22 Enterprise Accounts, while training and managing my Successor in SMB Segment. -
Smb Team LeadCanix Jun 2022 - Nov 2023San Francisco, California, UsSupports all SMB/Mid Market Accounts at critical stages throughout their customer journey — owning theaccount from onboarding to renewal. Enabling product adoption by offering relevant and engaging learning experiences. Responsible for Growth on annual usage of Canix, Identifying, Surfacing, and Mitigating Risks. Additionally responsible for relaying and developing product feedback and feature requests with internal teams sourced from Executive Business Reviews with customers. Responsible for 164 Accounts, primarily mid-market with some in the Enterprise and smaller sector. Trained and retained 2 Enterprise Success Managers while in this role.
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Smb Customer Success ManagerCanix Jul 2021 - Jun 2022San Francisco, California, UsSupports users at critical stages throughout their customer journey — owning theaccount from onboarding to renewal. Enabling product adoption by offering relevant and engaging learning experiences and consultative reviews. Responsible for Growth on annual usage of Canix, Identifying, Surfacing, and Mitigating Risks. Responsible for Managing 120 Small to Mid Market Accounts. Led company initiative in Oklahoma Metrc Transition.
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Customer Support SpecialistCanix May 2021 - Jul 2021San Francisco, California, Us
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Account Manager, Customer Success ManagerManaged By Q Aug 2017 - Oct 2019New York, Ny, UsManaged San Francisco and Bay Area territory. Responsible for territory growth, client on-boarding satisfaction and retention. Services included a wide gamut of facility based services, contract and on demand (Janitorial, Staffing, Maintenance, Outsourced IT, Construction and Project Management, and Office Management.) Primary users were office managers needing to find outsourced services to help companies focus on their core competancies while outsourcing key facility functions,. -
Account ExecutiveYelp Jan 2016 - Jul 2017San Francisco, Ca, UsExcelled in cold calling and delivering compelling phone-based sales pitches to acquire new clients. Adept at contract negotiation, secured mutually beneficial agreements, contributing to revenue growth. Utilizing a consultative approach, demonstrated a deep understanding of local businesses' needs, effectively promoting Yelp's advertising solutions. Analyzing data for campaign optimization, played a key role in surpassing sales targets, collaborating seamlessly with cross-functional teams for overall success. -
Product Specialist AssociateAspen Medical Products Feb 2014 - Jul 2015Irvine, Ca, UsResponsible for Territory Management, Sales, Growth and Operating Profit, Maintaining relationships with existing accounts; managing transitions through market changes, introducing new products to market, prospecting and developing new targets while maintaining high levels of customer and patient satisfaction. -
Assistant ManagerEnterprise Rent-A-Car Dec 2011 - Jan 2014Enterprise Rent-A-Car: Sacramento LocationsResponsible for Branch Sales, Growth, and Operating Profit.Developed new Accounts.Maintained relationships with existing Corporate Accounts.Trained new employees entering the Management Trainee Program.Excellent Performer Award; March 2012 given to top salespersons in the group.
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Management AssistantEnterprise Rent-A-Car Aug 2011 - Nov 2011Developed new Accounts.Maintained relationships with existing Corporate Accounts.Assisted Branch Manager in training new employees and interns.
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Management TraineeEnterprise Rent-A-Car Feb 2010 - Aug 2011Responsible for daily rental transactions.Developed, maintained and expanded corporate accounts.Top Performer Award; August 2011: given to top 10 salespersons in the group.
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PresidentThe Herd Leadership Council May 2009 - Dec 2009Selected by the Alumni Board to lead The HERD with membership exceeding2000 students.Coordinated with the Alumni, campus and community leaders to organize events, Set agenda, motivated and facilitated the process for our events.Organized student trips for Home and Away football games.
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Publicity Committee LeaderThe Herd Leadership Council Aug 2007 - May 2009Organized and led CU sports/Alumni related events. Rookie of the Year: 2007 Given to the top performing Rookie on The HERD
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Teaching AssistantUniversity Of Colorado, Leeds School Of Business Aug 2008 - Dec 2009Selected by the faculty to a leadership role for students in the management program.Taught and facilitated an undergraduate business course of 300 students.
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Store DirectorLair Of The Golden Bear May 2009 - Aug 2009Maintained camp store and worked in camp’s retail department.Responsible for all retail transactions.Customer Service Award; 2009 Given to a staffer with the highest customer service approval.
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Project ManagerUniversity Of Colorado Jan 2009 - May 2009Denver, Colorado, UsJointly lead a project to analyze and compare living expenses for recruiting CU students versus competing Big 12 Schools to determine whether the University was providing the appropriate metrics to attract student athletes. -
Lodge DirectorLair Of The Golden Bear May 2008 - Aug 2008Managed food service operations for 200 people on a nightly basis.Supervised and trained employees on procedures and health standards.Responsible for satisfying customer needs and complaints.
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InternGreat Southwest Mortgage Corporation Jun 2007 - Jul 2007Cold called soliciting leads for mortgage loans. Assisted the supervisor in transferring the leads and closing on the loans.
Sean Franklin Skills
Marketing
Leadership
Customer Service
Crm
Recruiting
Analysis
Retail
Teamwork
Accounts Payable
Sales
Microsoft Office
Income Statement
Inventory Management
Sean Franklin Education Details
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University Of Colorado Boulder - Leeds School Of BusinessBusiness
Frequently Asked Questions about Sean Franklin
What company does Sean Franklin work for?
Sean Franklin works for Datadog
What is Sean Franklin's role at the current company?
Sean Franklin's current role is Customer Success Manager.
What is Sean Franklin's email address?
Sean Franklin's email address is se****@****ado.edu
What is Sean Franklin's direct phone number?
Sean Franklin's direct phone number is +181837*****
What schools did Sean Franklin attend?
Sean Franklin attended University Of Colorado Boulder - Leeds School Of Business.
What skills is Sean Franklin known for?
Sean Franklin has skills like Marketing, Leadership, Customer Service, Crm, Recruiting, Analysis, Retail, Teamwork, Accounts Payable, Sales, Microsoft Office, Income Statement.
Who are Sean Franklin's colleagues?
Sean Franklin's colleagues are Jonathan Hafner, Jim Jennings, Melissa Smith, Anthony Springthorpe, Jason Black, David Elner, Isaac Sadaqah.
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