Previously, at the Illinois Department of Human Services, I managed extensive caseloads and provided detailed eligibility assessments for SNAP, Medicaid, and TANF. I hold a BA in Communication Studies with a minor in Cultural Diversity from Eastern Illinois University and am certified as a Child Welfare Employee by the Illinois Department of Child and Family Services. I excel in providing referrals for work-life, financial, legal, and basic needs support, and assist in navigating mental health resources and workplace benefits.I am proficient in assessing the clients' skills and abilities, making appropriate referrals, and completing case documentation. I also support program evaluations by collecting and analyzing feedback, identifying areas for improvement, and proposing solutions. I am passionate about promoting diversity, equity, and inclusion, and strive to create a supportive environment where employees can achieve their health and wellness goals. Let's connect and work together to make a positive impact!