• Followed up with clients to make sure that their needs were being met which helped to increase customer satisfaction • Came up with sales pitches for a variety of different businesses and people• Kept records of all activity using the program Highrise• Obtained important people skills which helped me to connect better with my clients

• Researched members’ social media and static websites and determined whether or not their activity in regards to the company was in line with FDA guidelines• Educated members on our policies regarding the online promotion of the company which helped the company be more compliant with FDA guidelines• Used Excel to create extensive records of all contact with members and their progress in bringing their websites into compliance with company policies• Worked within a team environment to achieve goals and get as many members into compliance as fast as we could

• Learned the Finnish language in order to connect better with the people in Finland• Trained over 100 volunteers to teach the people in the country and to help those we served reach their goals• Controlled the logistics of moving volunteers from place to place which helped increase the effectiveness and efficiency of the work we were doing