Accomplished Information Technology Professional with over 20 years of experience developing and maintaining effective IT business units. Demonstrated ability to implement processes driving organizational improvement and reducing costs. Aligns IT operations with business goals. Consistently exceeds corporate and client expectations to support dramatic business growth. Subject-matter expertise developing and implementing applications and systems to construct sophisticated IT environment. Drives rapid improvement and effective operation of department through superior management and training capabilities as well as notable work ethic. Certified Microsoft Systems Engineer.