Sean Kushaney Email & Phone Number

Dallas, Texas, United States

• Supported the three focus areas of the firm’s National Strategy Leader: client work, industry leadership, and national strategy
• Managed month-end client billing from start to finish, including pulling and analyzing open project WIP, any necessary write-offs, and client invoicing
• Collaboration with Partner on presentation materials including content and PowerPoint presentation creation
• Ad hoc client and industry reporting for Partner’s strategy meetings and presentations
• Managed Partner travel itineraries and expenses for practice development, both international and domestic.
• Planning and coordination of practice group social events including Partner retirement parties, intern networking events, and office socials

Westlake, Texas

• Collaborative team member on the Deloitte University (DU) Scheduling team
• Responsible for allocation and utilization of DU’s meeting space and onsite corporate hotel
• Regularly engaged with Senior Event Planners and program stakeholders from Learning & Development to understand, advise, and coordinate detailed program requirements
• Responsible for sourcing, negotiating, contracting, and vendor management with local partners
• Utilized a creative and analytical mindset to evaluate challenges with space allocations, providing solutions, and negotiating conflicts effectively with planners and key stakeholders to ensure all program requirements.

Dallas, Texas, United States

• (Sr. Administrative Assistant equivalent)
• Provided administrative support to 10 Partners, Principals, Managing Directors (PPMD)across multiple businesses including Advisory, Audit & Assurance, Consulting, and Tax
• Managed travel itineraries and expenses for PPMD client meetings & workshops, both international and domestic
• Client relationship management and strategy, both internal and external, to strengthen work being done on client engagements and pursuits – including, but not limited to, meeting coordination, in-person client events.
• Handling and execution of sensitive, confidential information including client pursuits, M&A engagements, PII, engagement letters, tax documents, and client financials
• WIP billing and reporting for client engagements including time & expense management

Sheraton Mckinney

• Responsible for all 22 associates across the Housekeeping and Laundry departments of a 187 room property
• Managed and maintained monthly budget of approx. $60,000 between expenses and labor to ensure responsible spend
• Restructured Laundry department entirely to increase productivity, decrease overall linen loss, as well as introduced new equipment and processes to help reduce associate fatigue
• Lowered department turnover through targeted associate engagement and ongoing development
• Combined with the Front Office, Rooms Division saw an increase of 10% from last year in overall associate satisfaction during our annual Associate Engagement Survey
• Oversaw all recruiting, hiring, and on-boarding processes for the department in the absence of an on-site Human Resources Manager

Crowne Plaza Dallas Near Galleria-Addison

• Responsible for all 15 associates across Front Office, Guest Services, and Reservations of a 421 room property
• Managed all recruiting, hiring, and on-boarding processes for the department in conjunction with our Human Resources Manager
• Acted as property and corporate contact for all IT matters and coordinated the rebuild of the on-site server as well as installation of new computer and communication hardware throughout the hotel
• Responsible for ordering all supplies for the Front Office as well as The Market gift shop and maintaining inventory levels
• Forecasted weekly business levels and distributing information throughout the hotel
• Managed bi-weekly payroll for the department as well as any incentives earned

Dallas/Fort Worth Area

• Responsible for all 18 associates in the Front Office department of an 811 room property
• Analyzed forecast to determine best staffing levels for the department each week
• Effectively managed labor hours and associate productivity
• Managed and resolved all guest complaints/concerns in a timely and cost effective manner
• Managing payroll for department as well as associate incentive program
• Responsible for maintaining appropriate inventory levels of supplies every month after a quick analysis of our current par levels against budget restrictions

Omni Richmond Hotel

• Responsible for all associates and processes of the Guest Services department including Valet operations (in-house), Door, Bell Staff, Concierge, and Shuttle of a 361 room property
• Contributed to an increase in valet revenues of 8.3% as well as a 52% decrease in adjustments to 2013
• Guest satisfaction score for Overall Valet at it’s highest since 2012
• Value for Price Paid guest satisfaction score up 2.5% to 2013 being at it’s highest since 2011
• Lead a staff of 22 associates and played an active role in training and mentoring them
• Responsible for maintaining appropriate inventory levels of supplies and uniforms every month

Omni Mandalay Hotel

Omni Mandalay Hotel

Crowne Plaza Dallas Near Galleria-Addison