Shopping Expert, Luxury Goods/International Brand Consultant
Miami, Florida, United States
Responsible for marketing and promoting luxury goods brands and Caribbean retailers onboard cruise lines within the LMVH brand portfolio. Provide informative sales-driven presentations to guests on cruise ships to motivate them to shop onboard the cruise ship, as well as in ashore in various ports of call. ✔Self-promote shows and seminars by directly engaging with cruise ship passengers.✔Gain exposure to onboard passengers and promote unique opportunities and high-end luxury brands.✔Conduct entertainment sessions, televised shows and seminars before large, live audiences.✔Promote high-end luxury items including diamonds, fine timepieces, fine jewelry, electronics, artwork, fragrances, liquors, souvenirs, and more. Refer passenger interest to recommended retailers and arrange in-store experiences.Select Accomplishments▬▬▬▬▬▬▬▬▬▬▬✔Assist ~23,000 passengers and generate $XXMM in annual revenues.✔Consistently ranked on the top 5% of Shopping experts and exceed goals every year during tenure. ✔Attained Highest Revenue in the company, 09/2018-09/2019.✔Ranked #1 in the company for highest $ and highest number of pieces sold of Crown of Light Diamonds, the company’s most valued brand and client in the entire Caribbean.✔Recipient of the Consummate Host Award, Grand Princess Alaska, 2018 for going above and beyond to support the company’s highest customer service principles. ✔Named King of the 2018 Alaska Season at the 2018 Onboard Media Conference for surpassing overall revenue compared to target as well as exceeding individual targets for each brand and retailer.✔Awarded MVP Award at the 2019 Onboard Media Conference for ranking #1 in the company for highest overall revenue vs. target.