• Autonomous role supporting over 100 staff nationally - Brisbane, Gold Coast, Sydney, Melbourne, Townsville.• Greenfield IT environment requiring major IT infrastructure upgrades.• Email migrations to Exchange cloud hosted environment MS O365.• Built and manage MS Azure platform.• Greenfield office relocations of 3 sites nationally.• Dell EMC Server, storage and network design + build tied in with the build of a new national headquarters located in Brisbane.• Built and deployed Windows 2016 Server – Clustered Hyper-V environment, including monitoring, reporting and Veeam backup on-prem + cloud systems.• National Telephony upgrades of mobile fleet and LAN lines (Analog) to SIP.• Managed and support national CRM upgrade from ACT to Salesforce.• Vendor and service provider management.• Managed and support of ERP upgrade to Pronto.• Built and support of cyber security platforms.

I have extensive experience leading our clients and teams to success.Real world experience in Architecture and governance process within large hybrid service delivery organisations.Experience in digital ways of working, digital platforms/technology, investment roadmaps and strategic consultancy. Exceptional communication and stakeholder engagement skills at all levelsI am self-motivated with the ability to work well under pressure in a dynamic and changing environment

• Provide best practice technical expertise to all BAU and IT projects.• Support, develop and implement business solutions as well as participate in projects and security audits. • Support and maintain Active Directory environments.• Support and maintenance of Windows Server environments, patching, troubleshooting operating system related problems.• Management of core Infrastructure Applications including Citrix/VMWare/Hyper-V/Active Directory, DFS.• Excellent technical knowledge of desktop, server and network platforms, MS operating systems, and best standards.• Citrix XenApp/XenDesktop/XenServer platforms.• Install, configure, test, maintain, monitor, and troubleshoot end user desktop hardware, network devices and services for IT environments within SMB environment.• Perform remote and on-site analysis, diagnosis, and resolution of complex desktop, server and network problems.• Manage implementations for Telstra TPIT, IP WAN, VoIP and dedicated hosted infrastructure.• Travel to client sites to provide technical project installations of network, server infrastructure and TPIT.• Microsoft Office 365 implementations and administration including Skype for Business, One Drive and Azure.• Excellent technical knowledge and exposure to backup solutions including Cybersecure, Avamar, Azure, Symantec Backup Exec, Veeam.• Excellent technical knowledge of Networking and Wi-Fi, Cisco Meraki, Ubiquiti, Dell PowerConnect.

• Drive Office 365 projects delivery working closely with SME's, senior stakeholders and other project members.• Initiate, influence and maintain relationships with and between internal and external stakeholders, promoting the success of change within the business, whilst also managing expectations.• Manage and track resources and expenses.• Monitor and report on project related trends and performance against milestones.• Manage customer relationship with technical contacts.• Coordinate with internal staff to perform application development/system integration.

As the site Manager of Azentro's Managed Services arm I am responsible for building and developing a robust, sustainable and scalable Managed Services business within the ICT framework, which is capable of delivering and exceeding our clients expectations. Our client sites that I manage include Independent and Catholic Colleges throughout South East Queensland.I am an experienced, enthusiastic and passionate technical specialist and operations leader with skills in the following but not limited to: •Extensive experience in project management of converged Voice & Data networks including UC, Enterprise SAN and Virtual Clustered Environments.•Solid technical and hands on knowledge of networking, hosting and security services and technologies, including IP VPN, QoS, Firewalls, VoIP, Web Services, Virtualisation platforms, Hosted applications and all Microsoft platforms.•Experience with a host of Education 3rd party applications, including TASS, Oliver LMS, Schoolbox, My Big Campus, Quickview, V Library etc.•Setup, configure and administration of multi-site, multi-Terra-byte storage and server infrastructure consisting of disk,tape and Hybrid cloud backup systems.•Experience with Project Managing multi-million dollar Infrastructure rollouts for WLAN and WiFi deployments.•Troubleshooting storage and server related performance issues.•Experience designing and implementing data archival and retrieval process for DR and BCP purposes.•Perform stress testing, capacity planning and usage trending.•Considerable operations management and business as usual experience.•A great track record in building an excellent technical services teams.•Leadership & change management skills.•Strong communication and presentation skills.•People management skills.•Excellent written & verbal communication skills with good numerical ability.•Confident & credible amongst clients, suppliers and partners.•A real enthusiasm to deliver excellent service to our partners and clients.

• IT policy and planning.• Manage IT & Network policy, architecture, performance and security.• Manage SLA’s and contracts with external providers and suppliers.• Implementation of disaster recovery solution.• Development & implementation of group standards for all IT services and systems• Manage IT budget.• Continuous improvement & change management solutions.• Provide technical support.• System maintenance, upgrades and support for MS Active Directory, MS Server 2003, 2008, Exchange, MS SQL 2008, VMWare, Citrix, MYOB AE Tax – SQL platform, Viztopia, Solution 6, CCH Document Management & complex financial applications.• Infrastructure capacity planning.• Manage telecommunications – PABX, Mobiles, account handling and vendor relationships.• Hands-on systems analysis, design, development, implementation and support for various functional applications.

• Management of Network, Infrastructure, software application and Managed Services.• Maintain effective IT Operations, Network & Communications systems in co-ordnance with SLA’s.• Evaluate customer requirements by analysing SOE, applications & network infrastructure.• Hardware and application inventory• Pre-sales• Prospecting, prepare proposals, carry out presentations, costing, business justification, qualifying and closing deals.• Customer Relationship Management & Business Development.• Develop and maintain controls and procedures.• Manage internal resources, third party vendors & resellers.• Develop SLA’s and agreements.• Project Management.• Manage staff and provide training.• Infrastructure & Application configuration management.• Manage testing and qualifying of network utilisation devices, host monitoring and optimisation devices.• Provide and design continuous improvements in Networking technologies & Managed Solutions.• Solution design/architecture and development of proposals.• Manage budgets and financial scopes.• Provide direct reporting to company Directors.

• Management and design of enterprise multi-farmed Citrix Presentation server v4.5 – 1000+ users• Management and design of managed desktop & application environment + VMware environments.• Management and design of enterprise HP-UX, Tru64 UNIX, HP ESX Blade System - C-Class, HP SAN Storage EVA 8100.• National network and security design on LAN and WAN infrastructures.• Steering committee member.• Pre sales technology planning across infrastructure/software application platforms in financial industry – Core Banking Systems + Facility Management.• National management of Credit Union infrastructure.• National IT/Infrastructure customer relationship manager.• Management and design of load balancing equipment incorporating web hosting.• National management of Cisco Call manager VOIP solutions.• Design Disaster Recover procedures and measures.• Project Management – of IT/Infrastructure/Software applications Nationally to Credit Unions and financial institutions.• Change Management – Internally + national Credit Unions and financial institutions.• Management of 3rd party and vendor services.• Pre-sales & Greenfields project management • Solution design/architecture and development of proposals• MS Project toolset• Application management of Core Banking Systems – Ultradata – Ultracs, P&R, Origin, BDS, Reporting Database, My View Point. • SQL Database administration.• Process control procedure implementation and documentation.• Manage and lead a team of 8 technical engineers / administrators

When I commenced, the interest rate division was a very marginal business, consistently operating at or below break-even. Over the next 6 years the interest rate derivative division grew in size and became the most profitable division and driving force of the company. I developed front, middle & back office software application + infrastructure. Trading applications for Interest Rate Derivatives, Energy & Omissions, Futures, FX - Tailor (Market data pricing & risk application), Priceboard (IR Swaps pricing application + Infrastructure), Ausmarker (Market data distribution & front office trade confirmation application), DART (Financial pricing application for IR swaptions), ODET (Forwards data distribution & trade confirmation application), Swapswire (Financial confirmation application), Oracle Financials (Financial accounting application), MBS (Financial Application + Infrastrcuture), Trade Blade (Repos Application), OTS (Front end & back end market data distribution application + infrastructure), Prebon Net (Financial Application), FRA Matching (FRA matching application)•Management experience with OTS and MTRS trading platforms. These beasties handle market data distribution for IR Swaps, OIS, Forwards, Bonds, FX, cash Depos, Bills & Repos, FRAs. •In 2001 I was responsible for managing and supporting Prebon Net, an electronic platform accessed via IP/ Internet, transmits trade information on foreign exchange forwards, money market products and IR Swaps. •From 2003 I was instrumental in setting up, managing and supporting “Tailor”. Tailor is an analytics platform used in IR Swap, Bonds, OIS, Forwards and FRA’s in AUD & NZD which is a modified adaptation of Kalahari k.A.C.E. Tailor provides real-time analytics: pricing instruments, publishing prices/data via a Reuters backbone such as RMDS.

• Development of IT infrastructure.• Project management of new office.• Application development of financial software package.• Creation of company web page.