Throughout this role, I have overseen the entire company's IT infrastructure including administration, deployment, and maintenance of IT systems and servers. I actively collaborates with front-end users to resolve technical issues, offering hands-on support through troubleshooting and technical expertise.Among my most notable highlights, I managed the installation of IT infrastructure for our new branch in Florida, setting up their network from scratch and additionally implementing firewalls and other security practices. I also advised on the purchase of staff PCs while assisting team transition from outdated technology. In addition to this, I independently managed all hardware and software for remote locations including all connectivity, communications, and systems security that leveraged Sonicwall Firewall solutions.As a subject matter expert, I demonstrate proven expertise across wide scope of IT hardware, software, servers, and networks, functioning as the SME to support company IT needs while advising on relevant IT processes and controls. I also possess expansive knowledge across Data Backup & Recovery Solutions, Network Storage Solutions, Mobile Device Management, and more. My other areas of proven performance include: System Maintenance | User Support | Technical Troubleshooting | Multi-Audience Communication | Cross-Functional Collaboration | Strategic Planning Procedure Development | Regulatory Compliance