Sean Mabey Email & Phone Number

Atlanta, Georgia, Us

Atlanta, Georgia, Us

I am happy to be working with the founders to scale their sales process as they look to attract enterprise clients in the payments industry.

My management consulting practice specializes in helping companies reimagine their sales process and operation management by identifying what’s missing, what can be done better, differently, or not at all. Specializing in sales process improvement, customer-centric solutions, new business development, change management, building team & operational structure, strategy design, strategic planning and forecasting, and reorganizations, mergers, and acquisition integration

Minneapolis, Mn, Us

I led a team of sales directors and business development consultants responsible for providing payment products and services nationwide. Offering thought leadership in the commercial banking space, my team works in conjunction with our commercial and corporate banking teams to deepen relationships, create new ones, and help clients succeed. • Setting YOY vertical records in rolling twelve revenue of 13% and in-year new revenue of 17% • Five straight months of increased performance, pacing to end the year at 169% to plan • Built and oversaw recruiting strategy that is on pace to double the size of the team by Q3 • Using data analytics, collaborated with commercial and corporate banking to deploy a new coverage model for a more effective allocation of our selling resources

Atlanta, Georgia, Us

I acted as an advisor to the founders in the areas of pricing, sales process, sales management, and customer retention.

Boston, Ma, Us

I acted as an advisor to the CEO and his team by providing feedback and advice on product design and go-to-market strategies.

San Francisco, California, Us

I led a team of 40 directors and leaders that oversaw 986 relationship managers who serve high net worth clients. Partnered to restructure Wells Fargo’s delivery model to a proactive relationship management approach and deliver a better customer journey, improved customer retention, and new business development. • Collaborated across business units to create process discipline, KPIs, and measurements that made small business and credit part of leader and banker expectations; capturing greater wallet share and improved customer satisfaction scores • Led the company with quarterly investment asset production of $370MM and small business lending of $51MM per quarter • Successfully led the team through a CRM platform transition to a Salesforce-based product; resulting in a dramatic increase in proactive outreach KPIs; activity plan follow-ups +10% and % in book +17% • Developed and implemented scalable sales management and customer protocols to adjust to the pandemic • Actively led the recruiting efforts to add over 100 new relationship managers during a 90 day period

San Francisco, California, Us

I collaborated with executive and regional leadership to build a team, operational structure, and strategic plan for the small business go to market strategy. My responsibilities included creating cross-functional partnerships with the wealth, business banking, payments, and credit product segments to create a common small business vision and deliver a better customer journey, increased loyalty, and improved risk management. • Used data and analytics to adjust the customer segmentation parameters; delivering a better customer experience, improved customer retention, increased wallet-share, and per customer profitability • Introduced the business plan for new roles and development programs that created career growth for over 6000 team members and a better customer experience for small business owners • Adjusted training programs to prioritize lead generation, new business development, and proactive relationship management; driving a 27% increase in activity plan follow-ups and 33% growth in interactions • Set company records in production including growth in branch loan production of 27%, new checking acquisition growth of 4.75%, and growth in new merchant services contracts of 10.6% • Decreased account opening CIP errors by 37% through a cross-functional partnership with regional services and the business banking segment

Charlotte, North Carolina, Us

During the financial crisis, I was asked to lead the retail and small business banking functions for North Atlanta to improve performance in this $5.1B must-win market.• Oversaw the Wachovia/Wells Fargo merger integration activities specific to sales management, human resources, mitigating integration risk, expense management, and achieving profitability targets • Achieved double-digit annual growth in deposits, loan, revenue, and profit• Led the Southeast in customer retention during a time of heavy competitive pressure • Reduced fraud losses due to process errors by 12.7% saving the company over $1MM

Charlotte, North Carolina, Us

Led all aspects of the retail, small business, and wealth strategy across a newly created $17B state region of 306 branches and over 2,100 team members. • Reorganized reporting structures to better align centers of excellence and created a disciplined sales process, operational effectiveness, and improved customer satisfaction • Introduced new job families designed to better meet customer needs, help capture the unrealized opportunity in the region and create expanded career path options for team members in Virginia • Directed the project team that built a companywide leadership program to improve leadership effectiveness, employee engagement and build bench strength for senior leadership positions • Developed three members of my team for promotion to senior leadership positions • Achieved best in class year over year growth in deposits (12.6%), checking (9.7%), and loans (17.4%)

Charlotte, North Carolina, Us

Director of retail and small business banking for a $4B market of 70 branches and 600 team members. Responsible for all aspects of branch performance including revenue generation, sales management, service delivery, staffing, internal communications, budget adherence, and operational soundness. Oversaw regional integration during the Wachovia and Southtrust merger.

Us

Us

Executive Management Program

B.S., Marketing