Sean Maclean Email and Phone Number
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Experience in analytics, operations, and strategy, utilizing data to make swift and calculated business decisions. Passionate about the applications of analytics across organizations, with broad experiences working with marketing, operations, sales, finance, and technology teams, within corporate and start-up environments. Alumni of the Wharton Executive MBA Program.
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Basketball Strategy LeadNew York Knicks, Inc. Jul 2020 - Present -
Treasury Management Go-To-Market Strategy LeadCapital One 2019 - 2020Mclean, Va, Us• Created the Commercial Banking Treasury Services Strike Zone, aligning the Commercial Bank on the appropriate way to serve the best products to each market segment• Architected tracking and target-setting for waived fees and discounted products, providing a guide for sales leaders to better monitor their portfolio of customers -
Analytics Senior DirectorEssence 2018 - 2019San Francisco, Ca, Us• Developed C-level scorecards and reporting for fortune 50 client, resulting in change in behavior, towards more tangible goals across the organization• Set the Social Analytics Global Learning Agenda, developing a transparent stakeholder management system aiding in coordination between the client and the social vendors• Led a team that set up measurement plans and conducted analyses of marketing campaigns, with a metrics-based focus on successes and opportunities for improvement in future campaigns -
Head Of Operational Excellence & StrategyStack Sports 2017 - 2018Plano, Texas, Us• Provided business critical insights using analytics, ensuring cross functional alignment of goals and execution, helping sales and customer support teams drive new strategic initiatives forward• Implemented Net Promoter Score and Knowledge Base Platforms to improve customer experience and reduce support cases• Led the implementation of Salesforce Service Cloud, uniting 22 companies under one Service Cloud instance increasing efficiency and reducing staffing by almost 15% -
Director Of Growth Strategy & AnalyticsStack Sports 2014 - 2017Plano, Texas, Us• Initiated and perpetuated a data-driven culture at Krossover Inc. (prior to acquisition by Stack Sports) resulting in the development of a new team• Guided Krossover Inc. through Series B funding by developing company wide KPIs, customer lifetime value models (CLV) and growth potential predictions provided to potential investors• Shaped business strategy in partnership with Sales leadership by implementing a CRM data redesign, providing a new data infrastructure, helping new sales to grow 12.5% year over year• Developed a new process for our Customer Success team utilizing product level customer behavior to automate proactive outreach, leading to an increase in NPS of 17 points year over year• Implemented models that aided in targeting the highest value potential customers and customers most at risk of attrition, resulting in an increase in closing rate from 58% to 62%• Generated the valuation and compensation package for Shot Analytics LLC leading to the acquisition and assimilation into Krossover• Mapped product, sales and finance teams to a data infrastructure supporting the product, CRM and financial software allowing for better intra-company alignment using Python and MySQL• Reduced staffing error by 10% by implementing a learning algorithm to eliminate covariance within daily staffing needs -
Senior Business Analyst - Deposit PricingCapital One 2013 - 2014Mclean, Va, Us• Conducted monthly Deposit Pricing Meetings with the Commercial Bank LOB heads, reporting on the over $30BB in savings accounts and $10BB in checking accounts across all U.S. regions• Overhauled commercial deposit pricing strategy developing an interactive model used internally to better prepare our work force for the dynamic economical environment• Provided deposit pricing valuations used to inform commercial bankers on appropriate pricing structures to remain profitable -
Senior Business Analyst - Emerging UpmarketCapital One 2012 - 2013Mclean, Va, Us• Understood and improved new segment targeting for acquisition marketing strategy, driving an innovative and new strategy for handling new-to-credit customers• Built an acquisitions risk model that successfully segmented customers based on limited customer data • Worked with members across functionalities to communicate and convey the importance of customers with rapidly improving credit -
Data Engineer - Small Business Credit CardCapital One 2010 - 2012Mclean, Va, Us• Maintained and manipulated quarterly monitoring scripts for statistical models within SAS• Supported a partnership with an external vendor, passing data from our Teradata SQL servers through FTP in order to develop a reward based product• Owned and monitored UNIX space for all of Small Business Card -
Operations Engineer Co-Op (2X Rotation)Ge 2007 - 2008Boston, Ma, Us -
Quality Co-OpMoen Incorporated 2006 - 2007North Olmsted, Ohio, Us
Sean Maclean Skills
Sean Maclean Education Details
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The Wharton SchoolFinance & Strategy Focus -
The Ohio State UniversityMechanical Engineering And Pre-Med
Frequently Asked Questions about Sean Maclean
What company does Sean Maclean work for?
Sean Maclean works for New York Knicks, Inc.
What is Sean Maclean's role at the current company?
Sean Maclean's current role is Basketball Strategy Lead for the New York Knicks | Wharton MBA.
What is Sean Maclean's email address?
Sean Maclean's email address is ma****@****ail.com
What is Sean Maclean's direct phone number?
Sean Maclean's direct phone number is +121653*****
What schools did Sean Maclean attend?
Sean Maclean attended The Wharton School, The Ohio State University.
What skills is Sean Maclean known for?
Sean Maclean has skills like Presentation Skills, Writing, Undergraduate, Matlab, Credit Card Analytics, Digital Marketing, Coatings, Driving, Ansys, Scholarships, Segmentation, Customer Insights.
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