Sean Majewski Email & Phone Number

Fort Wayne, Indiana Area

Fort Wayne, Indiana

Develop loss control plans for all operations and retail locationsManage Broker and Insurance coveragesEnsure compliance with all state, federal, and local regulatory agencies

Fort Wayne, Indiana And Marion, Ohio

Project managed the Field Operations conversion from Verizon to Frontier systems, policies and procedures3.2M Access Lines converting to new system platformsCoordinated the staffing of 400 new positions to offset the loss of automation

Marion, Ohio

Responsible for the Quality, Productivity, Revenue, Technician Sales and PUC targets for OH, MI, NC and SC Increased over 20K high speed internet customers a yearSaved the corporation over $1M a year in PUCO penalties by making the Ohio Customer Service MetricsManaged a $58M budget by reducing overtime, supply costs, and travel

Dallas/Fort Worth Area

Area Manager – Customer OperationsNov 2006 - Dec 2007 Verizon, Bloomington, ILResponsible for Quality, Productivity and Revenue targets for the Central Illinois DistrictMarc Center Top 20 recognition for Bloomington, IL fundraising Manager Remote Operations Support - FiOS and CoreNov 2005 to Nov 2006 Verizon, Irving, TXManaged a team of 8 consultants with responsibility for all regional policies and procedures for 1.2M customers Project managed FiOS installation improvements for senior leadership Senior Staff Consultant FiOSFeb 2005 to Nov 2005 Verizon, Irving, TXAssisted in the development/implementation of FiOS, the cutting-edge, industry-leading innovation, with ground floor development of every practice, policy, and procedureImproved productivity via project targeting, time coding, and operational governance Conducted Time and Motion studies on FiOS installations Specialist Remote Operations Support Mar 2004 to Feb 2005 Verizon, Irving, TXDeveloped and implemented new programsEnsured compliance to Verizon policies and procedures Conducted Quality AuditsLocal Manager Operations Mar 2001 to Mar 2004 Verizon, Carrollton, TXManaged LCOM budget, productivity, and customer satisfaction objectivesDrove technician sales and referrals

Irving Tx

Responsible for safety in Northeast Division of Texas RegionConducted training for Local Managers on Behavior Based SafetyConducted Technician Safety Training and Observations

Irving, Tx

Responsible for consulting with customers to improve safety performanceEvaluated the potential liability to the company on various insurance coverage’sConsulted with clients in the Region VI OSHA programs

Hurst Tx

Partnered with Clients to achieve the lowest Experience Modification FactorDeveloped training programs tailored to each customer to deliver a Zero Accident Culture

Elkhart, Indiana Area

Responsible for all Safety Matters in 6 Midwest production FacilitiesProduced Company Safety VideosAchieved over 3 Million people hours without a Lost Time Accident

Elkhart, Indiana Area

Process Orientation Team LeaderKaizen Team LeaderAttained first perfect 145 Audit in Automotive Branch History