Sean Mclafferty Email & Phone Number

Leeds, England, United Kingdom

• Successfully integrated national teams, streamlining processes and fostering collaboration.
• Coordinated stakeholder meetings, gathered feedback, and managed risk assessments.
• Led governance aspects, ensuring compliance standards and presenting key performance indicators.
• Implemented effective documentation systems and optimised healthcare services delivery.

Leeds, England, United Kingdom

• Proactively managed mailboxes and diaries, identifying continuous improvement opportunities.
• Handled sensitive information with utmost discretion.
• Served as the secretariat for Senior Management meetings, ensuring efficient documentation.
• Organised meetings and events, ensuring accurate and timely information for participants.

Leeds, United Kingdom

• Mentored and upskilled team member, leading to promotion.
• Successfully recruited ideal candidates through meticulous selection processes.
• Managed executives' mailbox and diary, maintained stakeholder relationships.
• Acknowledged for exceptional performance during organizational changes.
• Coordinated monthly conferences and managed staff performance through weekly 1-1s.

Leeds, United Kingdom

• Implemented a process safeguarding patient confidentiality, rolled out to other teams.
• Led the implementation of two systems, ensuring legal approvals and efficient service.
• Proactively managed customer expectations and prevented complaints through effective communication.

• Recruited, developed, and trained a high-performing team, achieving an 80% increase in business process quality and productivity.

Leeds, United Kingdom

• Addressed customer queries, fostered relationships with business areas, and communicated the service's purpose and aspirations to team members.
• Maintained a close relationship with assigned business areas which ensured understanding of the business focus of the service area. Cascaded the purpose and delivery aspirations of the service to members of the team.

Produced reports, managed fee accounts, and orchestrated property inspections for commercial properties and quarries.