Sean Mifflin Email & Phone Number

Denver, Co, Us

Houston, Texas, United States

United States

• Led innovation as sole product manager of Looker-based BI platform used by all Iodine clients to visualize insights in patient data and make critical management decisions• Identified key areas of opportunity through end-user discovery and market research to maximize impact of projects on product’s roadmap and keep our high-level vision rooted in real client problems• Leveraged trends in end-user engagement to validate prototypes and provide data-driven justification for backlog priority• Applied Agile methodologies to lead product development team to achieve an average velocity of 106% story points completed/committed per sprint and successful completion of all 9 committed team projects in Q3 2023• Launched functionality empowering users to report on hospital quality metrics, such as SOI/ROM and Elixhauser Comorbidity Index, to expand product’s reach within client organizations beyond its traditional CDI user base• Introduced first new standard dashboards in 2+ years to provide all clients with ability to track financial impact of their teams

United States

• Managed portfolio of 11 distinct health systems with an aggregate annualized contract value of $3.2M and acted as main point of contact across all levels of hospital leadership throughout entire client life cycle• Collaborated with product team to communicate end-user enhancement requests, prioritize client-facing development work, and keep CSM team up to date on internal NLP & Condition Model campaigns• Created educational collateral used to train new clients on product functionality and best practice recommendations• Presented quarterly program updates to C-suite executives highlighting product impact and identifying cross-sell opportunities

United States

• Assisted end-users through front-line product support for issues communicated via email, phone, and support chat• Achieved proficiency in a wide range of technologies, such as PostgreSQL, XML, bash, Jira, Salesforce, and Looker• Engaged with representatives spanning entire company to troubleshoot and solve a variety of issues reported by end-users

Austin, Texas, United States

• Piloted inaugural program designed to help incoming developers identify internal areas of interest and ramp-up to work at Iodine by completing a special project and rotating through Development/QA, Data Science, SRE, and Tech Services departments• Contributed to success of team as only non-engineer by identifying novel problem, orchestrating interviews of target user groups, building mock-ups of UI, and writing SQL queries used as inputs in ML model designed to predict inpatient length of stay